Workplace & Community Manager (f/m/d)

IDnow is a leader in digital identity and fraud prevention in Europe with a mission to transform trust into the most powerful asset in the digital world, empowering enterprises with AI-driven, SaaS-based identity solutions that deliver scalable security, adaptive compliance, and real-time fraud prevention. Through its broad portfolio of digital identity and fraud prevention solutions, IDnow establishes, maintains and enriches trust throughout the customer journey, ensuring businesses can confidently and securely operate while leveraging digital identity to drive growth, security and scalability.

The company has offices in Germany, United Kingdom, Romania and France, and is backed by renowned institutional investors, including Corsair Capital and Seventure Partners. Its portfolio of international clients spans a wide range of end markets including financial services, telecommunications, travel & mobility, gaming, and other industries.

This position is based in Berlin, Germany.

We have started to build our IDnow Tech Hub in Berlin, and we are looking for a proactive Workplace & Community Manager to help shape this exciting phase. You will ensure smooth day-to-day operations, create an inspiring environment for our expanding teams, and foster a strong sense of community as we scale our Berlin office. In this role, you will be part of the People & Organization team and engage in global workforce and community projects while owning the Berlin workplace responsibilities .

Key Responsibilities

• Manage all day-to-day office operations in Berlin, including facilities, supplies, vendors, and supervise cleaning, security and maintenance providers/contracts
• Ensure a safe, compliant, and well-functioning office environment that reflects IDnow’s standards (including the implementation of work regulations and occupational safety standards)
• Act as the on-site go-to person for employees, resolving workplace needs quickly and professionally
• Prepare workspaces and coordinate on-site onboarding for new hires, working closely with the People Team and IT
• Oversee office budgets for operations, services, and events
• Plan and execute internal events, team gatherings, and community activities to strengthen IDnow culture
• Help drive engagement, communication, and a positive workplace atmosphere in Berlin
• Engage in global workplace and community projects
• Support and strengthen the Employer Brand in Berlin and all other IDnow locations (including Linkedin representation, supporting candidate events, candidate and employee swag etc.)

Preferred Experience

• 2–4+years of experience in office management, workplace experience, community management, event management or hospitality
• Strong communicationand interpersonal skills, with a hands-on, proactive approach
• Excellent organizational abilities and attention to detail
• Comfortable managing a fast-growing site and adapting to evolving needs
• Fluent in German and English
• On-site presencerequiredto support the growth of the Berlin Tech Hub
• Experience in tech, fintech, or scale-up environments is a plus
• Strong alignment withIDnow’svalues: teamwork, trust, accountability, excellence and curiosity

Perks & Benefits

• Health & Wellbeing: Use your full access to the mental health platform nilo, including 1on1 sessions.
• We value personal and professional development: make full use of Udemy, our training platform with 24/7 access and unlimited content/course consumption incl. certification.
• We make your remote work comfy: we provide support on equipment and offer flexible working hours.
• We value collaboration & love to come together: regular onsite gatherings, internal initiatives and summer parties to connect outside of work.
• May your family require your attention or other reasons apply: use the benefit of our paid special leave days.
• Enjoy the possibility to combine work with a longer stay at your holiday destination or extend a weekend with our Workcation possibilities.
• In addition to the perks & benefits above, we offer specific benefits that differ between our locations.

IDnow applies the principles of non-discrimination and equality: We strive to establish, maintain, and promote an open and inclusive recruitment process and working environment by respecting the principles of equal opportunities. Including but not limited to: sex, race or ethnic origin, religion or convictions, gender identity, citizenship, marital status, disability, age, or sexual orientation.

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