Support Coordinator (m/f/d)
Support Coordinator (m/f/d)
Support Coordinator (m/f/d)
Support Coordinator (m/f/d)
Advantest Europe GmbH
Halbleiter, elektronische Bauteile
Böblingen
- Art der Anstellung: Teilzeit
- 54.000 € – 74.000 € (von XING geschätzt)
- Vor Ort
Support Coordinator (m/f/d)
Über diesen Job
Business Support Coordinator (m/f/d)
Über uns:
IoT, 5G and Artificial Intelligence. Unthinkable without us. More than half of all the microchips produced worldwide first pass through our hands. As the global market leader of automated test systems in the semiconductor industry we help the world to realize the digital transformation, enable our customers to shape the future and offer you the exciting jobs intended for pioneers.
Aufgaben:
- Embedded in the European Contact Center team at our site in Boeblingen, you perform clerical support administrative duties using prescribed procedures, but it also requires your flexibility and creativity to work on solutions for complex customer situations in our dynamic and fast-paced environment.
- As Business Support Coordinator you will daily interact with our European customers regarding service and support inquiries such as:
- Call management
- Part order fulfillment and return tracking
- Trade quoting for services and parts
- Order management (billing)
- Dispatching of onsite resources (people and parts)
- Contract and pre/post sale inquiries
Qualifikationen:
- Commercial degree / industrial apprenticeship
- Expertise in using Microsoft Office365 tools
- Service orientation
- Strong team player and open communicator
- Ability to effectively plan and multi-task
- Excellent German communication skills (written and verbal)
- Good English communication skills (written and verbal)
- Preferred Qualifications:
- ERP system experience and knowledge
- Billing and order management experience
- Experience with customer service operations in a global business environment
Wir bieten:
- Flexibility
- Benefits
- Development
- Fitness
- Security
- Flexible and trust-based working hours, 30 vacation days + option for additional vacation days, mobile working, individual part-time models and programs for extended periods of absence
- Attractive salary, share in Advantest´s success through our exceptionally appealing bonus program as well as numerous subsidies, discounts and offerings (e.g. bike leasing)
- Structured onboarding programs and mentoring, development discussions, technical and soft skill trainings, language courses and knowledge sessions
- Ergonomic working environment, sports and fitness options and events (e.g. Global Challenge) as well as health days
- Attractive company pension scheme, comprehensive insurance coverage and support in emergency situations
Unser Kontakt:
Take your next career step with us! Apply now, preferably via our online application tool.
If you have any questions, Alena Nicolai will be happy to answer them at
+49 (0) 7031.204.8380
For further information visit: www.advantest-career.de
Berufsfeld
Bundesland
Standorte
Business Support Coordinator (m/f/d)
Gehalts-Prognose
Unternehmens-Details
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Gesamtbewertung
Basierend auf 271 BewertungenVorteile für Mitarbeitende
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Unternehmenskultur
Unternehmenskultur
271 Mitarbeitende haben abgestimmt: Sie bewerten die Unternehmenskultur bei Advantest Europe GmbH als sehr modern. Der Branchen-Durchschnitt geht übrigens in Richtung modern