• Lead the strategy, design, and go-to-market execution of handset propositions, including trade-in, forward trade-in, insurance, and other device lifecycle programs
• Identify and develop new commercial opportunities to drive ARPU, customer satisfaction, and retention
• Own and optimize the end-to-end customer journey across mobile handset acquisition, upgrades, trade-in, and retention touchpoints
• Collaborate with product, marketing, sales, and operations teams to deliver seamless propositions and exceptional customer experiences
• Negotiate, manage, and expand relationships with external partners (e.g., OEMs, insurance providers, trade-in vendors) to maximize value creation
• Monitor market trends, competitor activity, and customer insights to inform strategy and maintain a market-leading position
• Lead cross-functional teams to execute roadmap priorities efficiently and effectively

Requirements

• Proven experience in business development, mobile handset proposition management, or commercial roles in telecommunications or consumer electronics
• Deep understanding of the handset ecosystem, including trade-in programs, device financing, insurance, and device lifecycle services
• Track record of launching revenue-generating initiatives, increasing ARPU, or improving B2C customer retention
• Experience managing complex customer journeys and collaborating across diverse teams
• Excellent communication, negotiation, and stakeholder management skills—internally and with strategic partners
• Fluent in English; additional European languages are a plus

You have a degree Business Administration or comparable vocational training with a corresponding specialization or subject-specific additional training or several years of professional experience in the field of product development.

Furthermore, you are characterized by detailed company-specific knowledge or exceptional specialist knowledge and skills:

• Very good experiences in classic and agile forms of cooperation
• Excellent experience in the management of strategically oriented projects
• Outstanding knowledge and experience in the commercial and Mobile Handset environment
• Several years of experience in commercial management for 5-8
• Detailed market knowledge in the field of Device Ecosystems
• Excellent knowledge of MS Office
• Analytical way of working and strong ability to work in a team

Severely disabled applicants with equal qualification will be given particular consideration.

• Bonn Friedrich-Ebert-Allee 140

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