Service Assistant (m/f/d)
Service Assistant (m/f/d)
- Art der Beschäftigung: Vollzeit
- 33.000 € – 49.500 € (von XING geschätzt)
- Vor Ort
- Zu den Ersten gehören
Service Assistant (m/f/d)
Über diesen Job
Service Assistant (m/f/d)
Full-time
Do you want to contribute your expertise in a new working environment? Then you've come to the right place! We are more than just recruiters - we are your personal career counsellor. Our focus: Your next professional step, in which you really feel comfortable.
For our client, a medium-sized company in the automotive and authorised dealer industry in Bremen, we are looking for you as a Service Assistant (m/f/d) as part of the temporary employment with takeover option .
For our client, a medium-sized company in the automotive and authorised dealer industry in Bremen, we are looking for you as a Service Assistant (m/f/d) as part of the temporary employment with takeover option .
What we offer
- Attractive employee discounts on vehicle purchases and workshop services
- Company pension scheme and capital-forming benefits
- Regular further training and further training opportunities in the in-house academy
- modern working environment with high-quality technical equipment
- bicycle leasing via JobRad for sustainable mobility
- joint team events to strengthen collegial cohesion
What you can always rely on at persona service:
- €50 a month as a gift for your mobility depending on the position, e.g. for the Germany ticket and
- Bonuses as well as holiday and Christmas bonuses
- Free tutoring for your children on the Ubimaster learning and tutoring platform
- Numerous shopping discounts with well-known brands via our corporate benefits programme
- Excellent personal support and regular feedback meetings
- Multiple further training opportunities
Job description
- You are responsible for professionally answering and forwarding all incoming telephone calls and are therefore the central voice for our customer's customers
- In addition, you are responsible for coordinating and booking service appointments, taking into account current workshop capacities and the individual wishes of the customer:
- In addition, you will be responsible for maintaining master data in the system and ensure complete documentation of all customer-relevant information and processes through your careful working methods
- General processing and supporting the service team in administrative processes are also part of your daily tasks in this modern and dynamic working environment
- As part of your job, you will support the optimisation of the telephone switchboard and contribute significantly to the high level of customer satisfaction through your friendly manner:
- Finally, you will be responsible for the preparation of documents for workshop planning and ensure a smooth flow of information between the various specialist departments of the dealership
Requirements
- You have successfully completed training as an office management assistant (m/f/d), automotive salesperson (m/f/d) or retail salesperson (m/f/d) and are looking for a new challenge
- In addition, you have sound professional experience in the switchboard or reception area of a car dealership, which means that you can always maintain an overview even in stressful situations
- You have a sound knowledge of common MS Office applications and ideally some experience with industry-specific dealer management systems, which makes you a competent candidate for this position
- You speak and write German at native speaker level and communicate confidently and in a friendly manner with our client's customers:
- Furthermore, you have a high degree of service orientation and reliability in order to always handle customer concerns in a professional, friendly and solution-oriented manner
- Finally, you are a real team player with a structured way of working and impress with your engaging demeanour and strong communication skills in direct customer contact