Your tasks

Consulting & conception

• Advising new and existing customers on professional and technical requirements
• Analysis and optimization of business processes in the environment of our solutions
• Creation of technical concepts, specifications and documentation

Implementation & realization

• Implementation of our software solutions for new customers
• Configuration and adaptation of customer-specific requirements
• Clean documentation of all implemented solutions

Customer care & support

• Technical support for complex customer inquiries
• Contact person for technical and professional questions in the project context
• Ensuring a high level of customer satisfaction through close communication

Product development & internal tasks

• Participation in the further development of our software and demo systems
• Testing new functions and providing feedback to R&D and product management
• Sales support for presentations & workshops
• Development of best practice methods in consulting

Your profile

Technical requirements

• Completed studies in the field of business informatics or a comparable qualification
• Experience in consulting and implementation of software solutions, ideally SaaS
• Knowledge in the creation of functional specifications, concepts and documentation
• Technical understanding of databases, interfaces and system integration
• ERP/CRM/SRM knowledge an advantage
• Confident with MS Office and modern collaboration tools

Personal requirements

• Communication and consulting skills at eye level
• Analytical and structured thinking
• Independent, solution-oriented way of working
• Ability to work in a team and flexibility
• Very good German and good English skills

Your development opportunities

• Promotion to Senior Consultant with technical project management
• Specialization in sectors or modules
• Assuming responsibility in pre-sales or product development