What You’ll Do

• Documentation Creation & Maintenance
• Create and update end‑user documentation for POS‑related topics.
• Work closely with the POS team to document new features and product updates.
• Apply principles of topic‑based writing and migrate existing content into structured formats.
• Quality Assurance
• Review documentation for structure, consistency, completeness, and correct XML usage.
• Prepare content for review and publication.
• Ensure compliance with documentation standards and versioning requirements.
• Toolset & Author Support
• Support authors working with DITA XML, Git, and Oxygen (WebAuthor).
• Improve the authoring framework, templates, and CSS to optimize usability.
• Publishing
• Publish documentation versions and variants across multiple channels.
• Continuously refine and automate processes and content delivery workflows.

What You Bring

• Experience in using or implementing a CMS or CDP.
• Knowledge of XML‑based authoring environments, ideally Oxygen Author/Editor.
• Strong understanding of information architecture and technical writing best practices.
• Confident use of Git/GitLab (branching, merging, versioning, submodules).
• Ability to customize documentation frameworks and CSS.
• Strong analytical skills, detail orientation, and quality mindset.
• Ability to explain tools and workflows clearly and support authors of all experience levels.
• Excellent English skills; German is a plus.

Why Join GK?

• Mission-driven: We simplify interactions in retail – for businesses and customers alike.
• Empowered by flexibility: Remote-first, flexible hours – work where and how you thrive.
• Security with vision: Permanent contract in a future-focused, stable environment.
• Culture that connects: Open, collaborative, and people-first – with great coffee if you drop by .
• Backed by strength: With 35+ years of retail tech expertise and as part of Fujitsu, a global IT leader.
• Tech that scales: AI-powered solutions built to grow with the world’s leading retailers.
• Think global: 570,000+ installations in 65+ countries. Real impact, worldwide.

Sounds good? Happy to hear from you…

Not sure if you're 100% a match? Let's talk anyway. We're into potential, not perfection.