About Staffbase

We inspire people to achieve great things together. Our mission is t o help organizations unlock the power of inspirational communication. Our industry-leading and award-winning communications channels – intranet, employee app and email solutions – create engaging experiences that connect and empower employees.

Headquartered in Chemnitz, Germany, with offices in Berlin, New York, London, and Minneapolis–St. Paul, our diverse team of 750+ employees supports 2,000+ customers—reaching over 16.4 million employees—in transforming their employee experience.
We are proud to be a Unicorn company—privately valued at over $1 billion—demonstrating strong growth, innovation, and lasting impact in our industry. Together, we’re shaping the future of workplace communication.

As the Senior Manager of Revenue Systems and Processes, you will lead a team of CRM specialists and Revenue Systems and Processes specialists, building the next generation of operational infrastructure. You will be the key architect and leader of scalable, data-driven, and AI-enhanced systems that empower our GTM teams.

What you’ll be doing

• Own the revenue systems roadmap, including evaluation, implementation, and integration of systems such as CRM, CPQ, commission tools and revenue intelligence platforms, ensuring alignment with business needs and a seamless user experience
• Implement AI-driven process optimization to boost productivity and reduce complexity (e.g., intelligent lead routing, predictive forecasting, automated opportunity insights, and GenAI-powered deal support)
• Streamline and simplify revenue-related workflows, including introduction of AI to accelerate Sales and CS productivity and enhance cross-functional collaboration, driving automation and reducing manual processes
• Lead CRM governance and deployment initiatives, partnering with cross-functional teams to increase adoption, data integrity, and reporting capabilities.
• Enable intelligent GTM workflows, incorporating AI-driven processes across Sales, Marketing, Customer Success, and Finance teams through effective system integration and process alignment
• Own the end-to-end commission process, including setup, optimization, automation, and reporting in alignment with compensation plans
• Design, implement, and manage the compensation plan process in partnership with Finance, Sales, Partners, and CS Leadership, driving annual revisions and managing updates as needed
• Develop and maintain a scalable territory and account segmentation model that supports business expansion to new markets and aligns with our go-to-market strategy
• Lead and develop a high-performing team, providing clear direction, coaching, and career development to support individual growth and team success
• Build and lead a team of system analysts and operations professionals focused on delivering scalable, AI-enhanced business solutions

What you need to be successful

• 7+ years of experience in Sales/Revenue Operations or GTM Systems, with proven experience in AI/automation enablement in a SaaS or enterprise software company
• Understands the interconnected nature of GTM systems, and thrives at the intersection of technology, process, and business strategy
• 3+ years in a team leadership or management role
• Strong understanding of CRM systems (e.g., Salesforce) and other AI-powered GTM technologies like Gong, Clari, Gainsight, or similar
• Experience designing and implementing AI-driven GTM use cases (e.g., next-best-action, intent data, churn prediction)
• Demonstrated ability to design, implement, and optimize complex business processes
• Experience with commission and compensation plan management
• Knowledge of territory design and account segmentation strategies
• Strong project management and stakeholder engagement skills
• Ability to manage multiple priorities in a fast-paced, dynamic environment

What you'll get

• Competitive Compensation - we offer attractive salary packages including LTIP (unit-based Long Term Incentive Plan)
• Flexibility - we offer flexible working time models and the option of hybrid work, and support this with a yearly flex work allowance of €1560
• Growth Budget - all employees get a yearly budget for external training of €1000 and one day off for growth per year (increase to two days in 2nd year)
• Recharge - with 31 vacation days annually (incl. one floating holiday), plus pro rata fully paid Fridays off during August
• Wellbeing - Monthly Wellbeing Allowance €35, from fitness to mental health, hobbies to relaxation
• Support-we’re offering a company pension scheme
• Health - The offices are equipped with fruits, drinks and snacks and ergonomic workplaces
• Team Building - Regular team and office events including the yearly Staffbase Camp
• Volunteers Day- you’ll get one day off per year for supporting a social project
• Employee Referral Program - one of your friends is a fit to one of our full-time openings? Refer them and get a referral bonus paid