Customer advisor in travel service (m/f/d)
Customer advisor in travel service (m/f/d)
Customer advisor in travel service (m/f/d)
Customer advisor in travel service (m/f/d)
alltours flugreisen gmbh
Reisebüros und -veranstalter
Düsseldorf
- Art der Beschäftigung: Teilzeit
- 36.000 € – 47.000 € (von XING geschätzt)
- Vor Ort
Customer advisor in travel service (m/f/d)
Über diesen Job
Customer advisor in travel service (m/f/d)
The alltours Group with its several thousand employees is one of the largest European tour operators and stands for the principle of high-quality travel at reasonable prices. We attach great importance to an attractive working environment, a professional and informal working atmosphere and individual development opportunities for each and every employee.
For our head office in Düsseldorf, we are looking for a
Customer advisor in travel service (m/f/d)
alltours head office | full/part-time
Your area of responsibility
- Contact person for our customers for all questions relating to the booked vacation trip by phone and e-mail
- Changing bookings (e.g. rebooking flights and hotels, upgrading meals or room category)
- Registration and processing of additional services (e.g. sports luggage, special customer requests, allergies)
- Contact person for the tour guides in the destinations for questions about existing bookings
Your qualifications
- Completed commercial or tourism-related vocational training, alternatively practical experience in the field of tourism (also students)
- Enjoy telephoning and have excellent written and spoken communication skills
- Initial experience in telephone and written customer service
- High quality and service orientation
- Reliability and team spirit
Our benefits
- A comprehensive induction in a training course lasting several weeks and personal support during the initial period
- A modern workplace in the heart of Düsseldorf with very good accessibility
- Performance-related remuneration (13.5 salary, additional bonus and special payments)
- Payment of Sunday, public holiday and night bonuses
- free Germany ticket, employee discounts on alltours travel, discounts via corporate benefits
- Further training, sports and health offers
- 30 days vacation
- Interesting tasks with varied prospects
Become a part of alltours!
We look forward to receiving your complete application documents, stating your salary expectations and your earliest possible starting date, via our Online application form .
alltours flugreisen gmbh