Technical Support Engineer (f/m/d) in Service Operations for Advanced Therapies EMEA
Technical Support Engineer (f/m/d) in Service Operations for Advanced Therapies EMEA
Technical Support Engineer (f/m/d) in Service Operations for Advanced Therapies EMEA
Technical Support Engineer (f/m/d) in Service Operations for Advanced Therapies EMEA
Siemens Healthineers AG
Medizintechnik
Erlangen
- Art der Beschäftigung: Vollzeit
- 52.000 € – 77.500 € (von XING geschätzt)
- Hybrid
- Zu den Ersten gehören
Technical Support Engineer (f/m/d) in Service Operations for Advanced Therapies EMEA
Über diesen Job
Technical Support Engineer (f/m/d) in Service Operations for Advanced Therapies EMEA
Job ID
490348
- Erlangen - Bayern - Germany
Do you want to help create the future of healthcare? Our name, Siemens Healthineers, was selected to honor our people who dedicate their energy and passion to this cause. It reflects their pioneering spirit combined with our long history of engineering in the ever-evolving healthcare industry.
We offer you a flexible and dynamic environment with opportunities to go beyond your comfort zone in order to grow personally and professionally. Sounds interesting?
Then come and join our Customer Services team as Technical Support Engineer (f/m/d) in Service Operations for Advanced Therapies.
Your tasks and responsibilities:
- You will take ownership of technical support for Sensis systems, our advanced solution for interventional cardiology and electrophysiology.
- Your tasks will include conducting detailed preliminary analyses and creating strategic action plans, including spare part recommendations.
- You leverage our knowledge base and diagnostic tools to carry out remote system evaluations.
- You will work autonomously while coordinating with global teams, escalating to Fleet Care when needed.
- You will support our Advanced Therapies portfolio.
To find out more about the specific business, have a look at https://www.siemens-healthineers.com/de/products-services
Your qualifications and experience:
- You possess a university degree in electrical, mechanical, or medical engineering, or a comparable technical qualification with additional practical experience.
- You can look back on several years of hands-on field experience working with complex medical systems, ideally in a support or service engineering capacity.
- You have proven strengths in IT systems, networking, and troubleshooting in clinical environments.
- Certification and/or in-depth experience with Sensis systems is essential.
- Ideally, you know Artis interventional angiography systems.
- You have in-depth knowledge of SIS (Sensis Information System) applications, SIS Client and Sensis Server structure issues and connection configurations, SQL tailoring, and Reporting Configuration.
- You bring experience in tailoring transfer jobs via HL7, Copy to Domain, and file transfer.
- You are familiar with EP and Hemo applications, Sensis ACQ SIS Master, SIS Client, and Sensis Server structure issues and connection configurations.
Your attributes and skills:
- Be flexible with working hours to help maintain service coverage from 7 AM to 6 PM, supported by team scheduling.
- Be prepared for occasional business travel (approx. 10%), both within Germany and internationally.
- You impress us with your written and verbal fluency in English; German is a plus.
- You demonstrate strong interpersonal and organizational skills, a positive attitude and excellent teamwork capabilities.
Our global team:
Siemens Healthineers is a leading global medical technology company. 73,000 dedicated colleagues in over 70 countries are driven to shape the future of healthcare. An estimated 5 million patients across the globe benefit every day from our innovative technologies and services in the areas of diagnostic and therapeutic imaging, laboratory diagnostics and molecular medicine, as well as digital health and enterprise services.
Our culture:
Our culture embraces different perspectives, open debate, and the will to challenge convention. Change is a constant aspect of our work. We aspire to lead the change in our industry rather than just react to it. That’s why we invite you to take on new challenges, test your ideas, and celebrate success. Check our Careers Site at https://www.siemens-healthineers.com/de/careers
As an equal opportunity employer, we welcome applications from individuals with disabilities. #myabilityshs
Wish to find out more before applying? Contact us: recruitinggersupport.func@siemens-healthineers.com , if you wish to discuss any initial questions with our recruitment team. The contact person handling this job ad is Deniz Gürgen.
We care about your data privacy and take compliance with GDPR as well as other data protection legislation seriously. For this reason, we ask you not to send us your CV or resume by email. We ask instead that you create a profile in our talent community where you can upload your CV. Setting up a profile lets us know you are interested in career opportunities with us and makes it easy for us to send you an alert when relevant positions become open. Click here to get started.
To all recruitment agencies:
Siemens Healthineers' recruitment is internally managed, with external support permitted only when a qualified supplier has established a formal contract with us. Unsolicited candidate submissions and referrals, absent a current supplier contract, do not establish consent and are ineligible for fees. We delete and destroy unsolicited information, thus, would recommend you refrain from any such practices. Your adherence to our policies is appreciated.
Siemens Healthineers Germany was awarded the Great Place to Work® certificate.
Gehalts-Prognose
Unternehmens-Details
Siemens Healthineers AG
Medizintechnik
10.001 oder mehr Mitarbeitende