Job Description Summary

This role is based in the Canton of Vaud, Switzerland. Candidates must hold a valid Swiss work visa or have existing work authorization.
We’re looking for a dynamic and service-driven Executive End User IT Support Analyst to join our IT Site Solutions & Services team based in Switzerland. This is not your average IT support role—it's a high-impact position dedicated to delivering white-glove, concierge-level support to our C-level executives and their executive assistants. Based in Switzerland, a strategic hub for our senior leadership, you’ll be the go-to expert ensuring seamless technology experiences for our most critical stakeholders.This strategic role places you at the heart of our leadership operations. You’ll provide white-glove support, ensuring seamless technology experiences during high-stakes meetings and events. The position involves close coordination with global teams across the US, France, India, and Singapore. You’ll supervise service quality from on-site partners while maintaining autonomy in your daily operations. Fluency in English is essential, and strong French skills are highly preferred. We value a proactive mindset, adaptability, and a strong sense of service. A solid technical foundation is expected, though we support continuous learning and growth. Experience in event production or visual support is a welcome bonus. This is a high-impact role with visibility, versatility, and real opportunities for internal evolution.

Job Description

Your main responsibilities:

• Executive End User IT Support of C-level executives and their executive administrators, plus all VPs
• Meeting concierge services (internal, external & remote)
• Possible support of BD Board of Directors-on and offsite Meeting support, IT support Executive’s and Executive Administrator’s mobile device maintenance, configuration and procurement
• Installing, upkeeping, setting up, and acquiring office hardware
• Partner with Executive Administrators with meeting support and consultations, onboarding and assisting new executive hires and maintaining customer confidentiality in all ways.
• Partnering with the Global Executive Support team to facilitate large scale events both online, onsite and offsite.
• May include evening work and/or weekend work occasionally.

About you:

• Bachelor’s degree in Computer Science, Business, or equivalent experience, with a minimum of 5 years in IT service desk or customer support roles
• Demonstrated experience providing high-level IT support to C-level executives in a professional and discreet manner
• Microsoft certifications required; ITIL certification preferred
• Proven ability to work effectively in remote, self-directed, and globally distributed teams
• Strong background in supporting large-scale events, including AV systems and virtual meetings with up to 10,000 attendees
• Proficient in collaboration platforms such as Microsoft Teams, MS Live, and Town Hall technologies
• Excellent communication, interpersonal, and customer service skills, with a polished and professional demeanor
• French language skills are a strong asset in this international and multicultural environment
• Location: This role is based in the Canton of Vaud, Switzerland . Candidates must hold a valid Swiss work visa or have existing work authorization .

Compensation range for this position : 110 000 to 120 000 CHF / year

We are the makers of possible

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Why Join Us?

A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.

Become a maker of possible with us!

Required Skills

Additional Locations

CH FT 0900-1700 (Switzerland)

At BD, we are strongly committed to investing in our associates—their well-being and development, and in providing rewards and recognition opportunities that promote a performance-based culture. We demonstrate this commitment by offering a valuable, competitive package of compensation and benefits programs which you can learn more about on our Careers Site under Our Commitment to You .

Salary or hourly rate ranges have been implemented to reward associates fairly and competitively, as well as to support recognition of associates’ progress, ranging from entry level to experts in their field, and talent mobility. There are many factors, such as location, that contribute to the range displayed.

The salary or hourly rate offered to a successful candidate is determined by their experience, education, and skills, as well as the labor laws and Collective Bargaining Agreement (CBA) requirements applicable to the work location.