Tech Americas | Platform Teams | Infrastructure CONTRACTOR | New York

About ING :

In Americas, ING’s Wholesale Banking division offers a broad range of innovative financial products and services to domestic and international corporate and institutional clients.

When you come to work at ING, you’re joining a team where individuality isn’t just accepted, it’s encouraged. We’ve built a culture that’s fun, friendly and supportive – it’s the kind of place where you can be yourself and make the most of whatever you have to offer.

We give people the freedom to take risks, think differently, take ownership of their work, and make great things happen. We’re here to help you get ahead. And with our global network, there’s plenty of scope to take your career in new directions, perhaps even ones you’ve never considered. ING Americas follows a hybrid work model, allowing for in-office / work from home flexibility. Hybrid work arrangements vary based on business area.

Sound like the kind of place you’d feel at home? We’d love to hear from you.

About the position:

DBA will be part of the Infra Platform team and will be able to provide guidance and support to stream aligned teams with regards to best practices in deploying and maintaining ING US cloud server estate with regards to underlying databases. S/He will be able to understand application databases, troubleshooting, fixing issues and work as part of any team that is addressing an ongoing incident. The DBA will be familiar with appliable controls and will be able to demonstrate our compliance with them. S/He will also be able to advise, deploy and verify deployment of security patches and will be able to participate in fixing and verification of code red remediation efforts

About the department:

ING Americas Tech is the support backbone and catalyst for new and innovative solutions that drive growth for both internal and external customers. We strive to bring technical expertise and business knowledge together to support a wide range of products within media and telecoms (TMT), utilities power and renewables, natural resources, food and agribusiness, real estate and infrastructure, with financial product specialists in industry lending, corporate finance, debt capital, commodity and export financing, sustainable finance and much more.

Responsibilities

• Responsible for architecting and implementing database solutions that provide availability, scalability, performance, recoverability, and security.
• Ensure proper allocation of hardware resources to databases, maintaining high resilience and optimizing performance tuning.
• Proactively monitor the database systems to ensure secure services with minimum downtime.
• Responsible for providing metrics, trend analysis, and recommendations to the management team to enable them to make informed decisions regarding resource management.
• Responsible for troubleshooting and problem-solving SQL development issues
• Responsible for implementation and release of database changes according to agreed timelines and costs.
• Responsible for developing, implementing, and following standard operational procedures to provide standardization and stability to the environment and processes.
• Assist developers with Stored Procedures2 troubleshooting and performance improvement
• Participate in resolution and Root Cause Analysis of any outages or other SLA impacting issues
• Routine operational maintenance including installations, upgrades, patching, monitoring, auditing, and issue resolution.
• Responsible for operating a 24x7 production environment. Some on-call / off-hours support will be required.
• Participates in DR exercises
• Participates in incidents to make sure issues are resolved

Qualifications and Competencies

• Bachelor and/or Master diploma in Computer Science, or equivalent experience
• Proven expertise in Oracle databases in a multi-tenant environment
• Proven expertise in Microsoft SQL Server, including SQL Always-On
• Experience in SSIS (SQL Server Integration Services) is a plus
• Strong enhancement of controllers and security
• Microsoft Azure CI/CD pipeline, and PowerShell scripting.
• Knowledge of our business areas is a nice-to-have
• Ability to navigate an environment with virtual teams and interface with international stakeholders
• Passionate about innovation and new market trends
• Passionate about new technologies
• You possess excellent verbal and written communication and presentation skills
• Strong organizational sensitivity and the ability to understand and consider the underlying issues, opportunities, and dynamics of the cross-border organization
• Continuous improvement mind-set

Hourly Rate: $68-$87/hr

ING is a committed equal opportunity employer. We welcome applicants of diverse backgrounds and hire without regard to color, gender, religion, national origin, citizenship, disability, age, sexual orientation, or any other characteristic protected by law. We celebrate these differences and rely upon your unique perspective to innovate and seize new opportunities. Come as you are.

ING Bank does not have a commercial banking license in the U.S. and therefore not permitted to conduct a commercial banking business in the U.S. Through its wholly owned subsidiary ING Financial Services LLC, and its affiliates, it offers a full array of wholesale products such as commercial lending and a full range of FM products and services.

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