A logistics company is currently recruiting an Export Clerk (Air Freight & Sea Freight) to work in their Frankfurt/Main office.

In this role, you will be responsible for the efficient and professional handling of export shipments as part of our export team in Frankfurt/Main, with a primary focus on air freight and occasional involvement in sea freight operations.
The ideal candidate should have a solid background in freight forwarding and logistics, excellent communication skills, and fluency in Japanese, English, and German.

IN46826

● (X) NOT eligible: Student visa, requiring visa sponsorship, working holiday, Graduate, Freelance
WORK TYPE: hybrid
VISA SUPPORT: No

TYPE: Full-time, permanent
WORKING HOURS: 8:30-17:30 from Monday to Friday (flexible hours after probation)
SALARY: depending on experience
START: ASAP
LOCATION: Frankfurt/Main, Germany

Export Clerk (Air Freight & Sea Freight) Main Responsibilities:
● Acceptance of customer orders, including the review of documents in accordance with regulations and internal procedures
● Handling of export shipments from start to finish, primarily air freight, but also sea freight (FCL, LCL)
● Booking and reserving the required capacities with partners
● Export customs clearance (e.g. ATLAS, AES; customs goods, special customs procedures, etc.), where applicable
● Planning and scheduling of collections and transport in line with the relevant Incoterms
● Preparation of all relevant shipping documents
● Invoicing customers, as well as performing cost and price calculations
● Shipment tracking, identifying any deviations, and developing customer-focused solutions in the event of incidents
● Handling of complaints and claims for damages
● Communication with customers, customs authorities, partners, carriers, and overseas offices in Japanese, English, and German
●
Export Clerk (Air Freight & Sea Freight) Ideal Candidate:
● Successfully completed an apprenticeship as a freight forwarding and logistics services clerk, or possess equivalent qualifications
● Professional experience in export operations, with a preference for air freight
● Knowledge of export customs clearance processes is preferred
● Proficient in standard MS Office applications, as well as Atlas and CargoWise
● Strong commitment, a sense of responsibility, and the ability to work independently
● Excellent organisational skills, flexibility, strong communication and teamwork abilities, along with a customer- and service-oriented mindset
● Fluent in spoken and written Japanese, English, and German

** All applicants for the Export Clerk Air Freight & Sea Freight must have the right to work in the country as the Company is not able to offer visa support.
*We regret that we cannot accept applications from Working holiday visa, Graduate or Student visa holders.