OpenELAB GmbH is a tech startup founded in 2024, headquartered in Munich. We also have offices based in Shenzhen (China), Long Beach (US) and Istanbul (Turkey). We provide AIoT and robotic intelligent hardware modules for global geeks, tech companies, universities, and research institutes, collaborating on the development of smart hardware products.

We are seeking a dynamic and proactive Business Operations Manager to be a foundational member of our growing European team. This is a multifaceted role perfect for someone who thrives on variety, excels at building relationships, and is passionate about bringing innovative open-source hardware to the market.

We aim to build up our German team, making you as a potential partner in our growth. Our goal is to provide a higher platform for young, energetic individuals. In the future, there will be opportunities for you to develop into roles such as company partner or professional in different departments, including sales, marketing, product and operation management, etc.

If your ambitions resonate with our career paths, then simply drop us your CV and let us know! OpenELAB is here waiting for you!

Tasks

Core Responsibilities:

• Exhibitions & Events (30%): Planning, coordination, and execution of offline exhibitions and events to enhance brand visibility and marketing impact.
• Customer Support (20%): Handle customer inquiries via email and phone, resolving customer inquiries and providing support via email and phone.
• Logistics Management (20%): Coordinate and manage end-to-end supply chain logistics to ensure smooth and timely delivery of customer orders.
• Business Development & Client Relations (20%): Proactively build and maintain strong relationships through in-person visits with B2B and university clients to foster collaboration.
• Administrative Management (10%): Provide support in managing HR, finance, tax, and general administrative affairs for the European region.

Requirements

• Bachelor's degree or higher. A degree in Marketing, Business Administration, Finance, HR, or German is a plus. Full professional proficiency in Chinese, English and German is mandatory.
• Exceptional communication and organizational skills, with a proven ability to solve problems independently and manage client interactions autonomously.
• Strong cross-cultural communication skills and a natural talent for teamwork and collaboration.
• Prior experience in logistics, customer service, or trade show management is a significant advantage.

Benefits

Benefits of Working at OpenELAB

• High-Tech Industry Exposure:

• Direct access to thousands of cutting-edge development modules.

• International Collaboration:

• Join a multinational team.

• Participate in innovative projects across Europe.

• Professional Development:

• Business travel covered by the company.

• Mentorship from industry professionals.

• Flexible Work Environment:

• Flexible working hours.

• Career Advancement:

• Fast track for career progression.

We are a dynamic team of young innovators, driven by the dream that "technology knows no boundaries." Our mission is to help electronic makers around the world transform their ideas into products, making technology benefit humanity.

If you have the heart of a creator and a passion for technological innovation, we welcome you to join us in changing the world together! 🚀

If you're interested in the job, please send us your CV! OpenELAB is here waiting for you!