Vor 10 Tagen veröffentlicht

Customer Service Analyst (x|f|m) – On-site

Customer Service Analyst (x|f|m) – On-site

Customer Service Analyst (x|f|m) – On-site

Customer Service Analyst (x|f|m) – On-site

Sartorius

Bio- und Nanotechnologie

Göttingen

  • Art der Anstellung: Vollzeit
  • 53.500 € – 75.000 € (von XING geschätzt)
  • Hybrid

Customer Service Analyst (x|f|m) – On-site

Über diesen Job

    Responsibilities

    • Enhance delivery reliability by identifying and eliminating disruptive factors within the global network. Collaborate with various stakeholders to streamline processes and improve supply chain efficiency

    • Furthermore, you manage the global order processing and planned revenue realization process

    • Prepare and analyze data for sales organization locations, tracking key performance indicators (KPIs) such as order stocks, delivery reliability, and backlog. Generate insightful reports to drive strategic decisions. You independently organize 'work sessions' with various locations and stakeholders to jointly develop and present solutions

    • You resolve escalations, assist in meeting deadlines, and define possible measures in case of disruptions in production within the order processing process

    • Additionally, you create reports on order stocks, delivery reliability, backlog, and other key figures

    • You monitor the performance of individual sales organizations and locations, provide proactive support in case of deviations, and collect recurring weaknesses to sustainably eliminate them through process improvements and harmonization

    • You have successfully completed a degree in business administration or a comparable field with a strong focus of supply chain management. Alternatively, a completed 3-year vocational training and several years of experience in the relevant field supply chain management and KPI environment

    • You have several years of professional experience in order processing, SCM, or in the KPI environment

    • Experience in project management is expected; your experience in leading projects is an advantage

    • You are proficient in MS Office applications such as Excel and PowerPoint

    • Proficiency in SAP, ERP, and MRP systems is required, along with knowledge of analysis programs such as Tableau, Celonis, and BW

    • Independent work, proactive communication, and strong assertiveness make you successful

    What offer

    As a growing global life science company , stock listed on the DAX and TecDAX, Sartorius offers a wide range of Benefits:

    • Work life balance: Remote options, flextime, flexible work schedules, sabbaticals

    • Making an impact right from the start: Comprehensive onboarding, including a virtual online platform even before joining, Welcome Workshops, "buddy" as point of contact

    • Welcoming Culture: Mutual support, teamspirit and international collaboration; communities on numerous topics, such as coaching, agile working and business women network

    We support diversity and inclusion and welcome applications from people of all nationalities, genders, sexual orientations, religions, ages, disabilities and cultural backgrounds.

    Ready to join Sartorius?

    About Sartorius

    Sartorius is part of the solution in the fight against cancer, dementia, and many other diseases. Our technologies help translate scientific discoveries into real-world medicine faster, so that new therapeutics can reach patients worldwide.  ​

    ​We look for ambitious team players and creative minds, who want to contribute to this goal and advance their careers in a dynamic global environment.  Join our global team and become part of the solution. We are looking forward to receiving your application. 

    Gehalts-Prognose

    Unternehmens-Details

    company logo

    Sartorius

    Bio- und Nanotechnologie

    10.001 oder mehr Mitarbeitende

    Göttingen, Deutschland

    Bewertung von Mitarbeitenden

    Vorteile für Mitarbeitende

    Flexible Arbeitszeiten
    Home-Office
    Kantine
    Restaurant-Tickets
    Kinderbetreuung
    Betriebliche Altersvorsorge
    Barrierefreiheit
    Gesundheitsmaßnahmen
    Betriebsarzt
    Training
    Parkplatz
    Günstige Anbindung
    Vorteile für Mitarbeitende
    Firmenwagen
    Smartphone
    Gewinnbeteiligung
    Veranstaltungen
    Privat das Internet nutzen
    Hunde willkommen

    Unternehmenskultur

    Unternehmenskultur

    1005 Mitarbeitende haben abgestimmt: Sie bewerten die Unternehmenskultur bei Sartorius als modern.Der Branchen-Durchschnitt tendiert übrigens leicht in Richtung modern

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