• Provide 2nd level application and product support to Sysmex affiliates, distributors, and partners in the EMEA region for urinalysis analysers, reagents, and applications
• Handle requests on application as well as analytical issues including the appropriate documentation, processing and partly forwarding of service requests to relevant support units
• Develop and conduct product and application trainings to EMEA affiliates and distributors
• Provide installation and on-site support to our affiliates and distributors
• Lead and support product tests and evaluations

• 2-5 years of working experience in the medical laboratory or IVD (In Vitro Diagnostic) field
• Advanced knowledge and science background in urinalysis and/or microbiology/bacteriology are highly valued
• Experience in medical devices and/or IVD instrumentation, knowledge of laboratory practice, laboratory information systems and use of middle ware are strong assets
• Profound training skills (on-site and / or virtual support) are of advantage
• Effective written and spoken English communication and presentation skills
• Advanced communication skills in delivering complex information clearly
• Strong analytical and troubleshooting skills
• Flexibility, collaboration, and positive attitude
• Willingness to travel within the EMEA region (approx. 15 %)
  
  

Our benefits

Did we spark your interest? Then we look forward to receiving your application with salary requirements and the earliest possible starting date.