In-Office, Multiple Locations

Job Description Summary

Job Description

Why Join Us?

A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.

Become a maker of possible with us!

The Global Business Services (GBS) team helps drive BD forward by seeking out and implementing innovative ways to operate effectively and efficiently. We are seeking a dynamic and innovative Customer Master Data Steward for our Quote-to-Cash service line
The Master Data Steward for Quote to Cash (Q2C) Operations is responsible for managing and maintaining high-quality master data that supports the end-to-end Q2C process. This role ensures the integrity, consistency, and accuracy of customer related master data across BD infrastructure, enabling efficient sales, order management, billing, and revenue recognition.

Key Responsibilities:

Initial Data Cleansing & Setup

• Collaborate with the QTC Data Owner to clean and validate the existing Customer Master Data (CMD) database.
• Identify and resolve data quality issues, duplicates, and inconsistencies.
• Establish and document data standards and validation rules aligned with QTC.

Regional Expertise Development

• Develop a deep understanding of regional specifics and regulatory requirements related to customer master data in the medical field.
• Maintain awareness of local QTC and business practices and data nuances to ensure accurate and compliant data handling.

End-to-End CMD Lifecycle Ownership

• Take full responsibility for the QTC customer master data lifecycle after the initial cleansing phase.
• Manage data creation, updates, and deactivation processes in alignment with governance policies.
• Monitor ongoing data quality and ensure continuous improvement.

System Implementation & Upgrades Support

• Support local and regional system implementations and upgrades by ensuring QTC CMD requirements are captured and met.
• Participate in testing and validation activities related to CMD during system changes.
• Contribute to the design and implementation of automation solutions and workflow improvements.
• Ensure that QTC automation initiatives are built on clean, structured, and reliable data foundations.

Cross-Functional Subject Matter Expertise

• Act as a QTC CMD subject matter expert across Commercial, CMDO, Finance, Legal, and IT teams.
• Provide guidance and support to ensure data accuracy, consistency, and compliance across functions is maintained.
• Facilitate cross-functional collaboration to align on data governance and business needs.

Education

• Bachelor’s degree or equivalent experience in Business Administration, Information Systems, Finance, or related field.
  

Knowledge and Skills

Required

• Proficiency in Excel
• Ability to define and apply data standards and business rules
• Continuous improvement and root cause analysis skills
• Strong communication and stakeholder management skills
• Strong analytical skills to identify data trends and issues
• Attention to detail and structured thinking
• Proactive and self-driven with a continuous learning mindset
• Excellent organizational and time management skills
• Adaptability in a dynamic, cross-regional environment
• Ability to adapt global data standards to local needs

Nice-to-have

• Strong understanding of data governance and data lifecycle management within QTC
• Expertise in data cleansing, validation, and enrichment techniques
• Experience with master data systems (e.g., SAP, Salesforce, Oracle)
• Certifications in data management or relevant platforms (e.g., Salesforce Administrator, SAP Master Data)
• Lean Six Sigma certification is a plus
• Familiarity with SOX compliance and revenue recognition standards

Click on apply if this sounds like you

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

To learn more about BD visit: https://bd.com/careers

Required Skills