The Opportunity

As Value Success Manager at Adobe you will provide focus on Adobe Commerce (Magento) solutions by managing a portfolio of customers in the commercial space. In addition, you can expect to be working very closely with the respective Growth Account Executives, Marketing, Consulting and Product specialists to develop new value propositions, build awareness and reveal new growth opportunities. Our team is fueled with a real passion for innovation, growth, and a relentless dedication to making the Marketer successful. We hire dynamic, passionate, and creative individuals who thrive in fast paced environments.

What you'll do:

• Actively own the success of a portfolio of assigned Adobe Commerce customers in the commercial space.
• Close renewal and expansion business on a monthly basis, meeting or exceeding your quarterly quota.
• Engage Customers in regular business reviews to ensure adoption, marketing maturity advancement, and during customer concerns to drive rapid resolution
• Establish and grow relationships with executive sponsors and decision makers.
• Become familiar with the products in the Adobe Commerce solution.

What you'll need to succeed:

• You have 3+ years of customer success or sales experience from a high-tech company.
• You have experience developing strategies on assigned accounts to fully leverage technology solutions.
• You have led projects from conception to closure, and have experience using internal resources to get things done.
• You know how to build trusted relationships with executive sponsors and end users.
• Experience running a full sales cycle
• Strong written and verbal communications
• Enterprise Software account management experience with SaaS applications
• Deep understanding of Adobe Commerce (Magento)