Xylem ist ein Fortune 500 Wassertechnologieunternehmen mit global 23.000 Mitarbeitenden in über 100 Ländern und einer Mission: unseren Kunden durch innovative Technologielösungen und unser Fachwissen bei der Lösung von Wasserproblemen und -herausforderungen zu helfen. Wir sind der weltweit führende Anbieter effizienter, innovativer und nachhaltiger Wassertechnologien, die dafür sorgen, dass unser Wasser nachhaltig genutzt, optimal verwaltet, erhalten und wiederverwendet wird.

Job Summary:
The Inside Sales Representative is responsible for developing and implementing sales strategies to grow the company’s customer base and increase revenue. They identify and pursue new sales opportunities, build and maintain relationships with existing clients, and present products or services to potential customers. The role involves conducting market research, preparing sales reports, and meeting sales targets. Inside Sales Representatives must have excellent communication and negotiation skills, as well as the ability to work independently and manage their sales territory effectively

Responsibilities:

Lead Generation:
• Identify potential leads through market research and networking
• Cold calling and emailing to reach out to prospects
• Qualify leads and schedule appointments with potential customers

Customer Outreach:
• Build relationships with existing and potential customers
• Follow up with previous customers to maintain their business
• Respond to customer inquiries and provide product information
• Conduct product demos and presentations for interested customers

Sales Presentations:
• Create and deliver compelling sales presentations to potential customers
• Customize presentations to address specific customer needs
• Highlight product features and benefits to showcase value
• Effectively communicate pricing and negotiate deals

Account Management:
• Maintain and nurture relationships with current customers
• Identify opportunities for upselling and cross-selling
• Monitor customer satisfaction and address any issues or concerns
• Collaborate with other departments to ensure customer needs are met

Order Processing:
• Accurately enter and process orders from customers
• Work closely with logistics and shipping departments to ensure timely delivery
• Communicate order updates and any potential delays to customers
• Handle order changes and returns

Sales Reporting:
• Track and analyze sales data to identify trends and opportunities
• Prepare sales reports and provide updates to management
• Make recommendations for improving sales strategies
• Monitor and meet sales targets and goals

Customer Service:
• Provide exceptional customer service and support
• Address and resolve customer complaints or issues
• Maintain a positive and professional attitude at all times
• Ensure customer satisfaction and retention

Product Knowledge:
• Develop a thorough understanding of company products and services
• Stay updated on industry trends and competitors' offerings
• Educate customers on product features and benefits
• Continuously learn and adapt to new product releases and updates.

High Impact Behaviors:
• Continuous Professional Development: Professionals should be committed to lifelong learning, seeking out opportunities for self-improvement, and staying abreast of industry trends and best practices.
• Collaboration and Teamwork: Effective professionals understand the value of collaboration. They work well with others, contribute to team goals, and understand that diverse perspectives can lead to better solutions.
• Results-Driven Performance: High-performing professionals focus on delivering results. They set high standards for their own performance and are committed to achieving objectives efficiently and effectively.

Qualifications:
• Bachelor’s degree in Business, Marketing, or a related field or equivalent work experience that provides exposure to fundamental theories, principles, and concepts.
• Strong analytical skills with the ability to interpret complex data.
• Proficiency in sales tools and software (e.g., SalesForce, CRM systems).
• Excellent written and verbal communication skills.
• Ability to work independently and collaboratively with cross-functional teams.
• Strong negotiation and closing skills.
• Knowledge of market research and competitive analysis techniques.
• Ability to develop and implement sales strategies and plans.

DAY IN THE LIFE:

In this role, the working environment is both in office and visiting customer job sites as well as a shop environment. This position requires the ability to safely and effectively operate a company vehicle for extended periods of time throughout cities, job sites, major highways and interstates (including tunnels and bridges) and in all weather conditions. The standard weekly job hours are 40 hours and the travel requirement is up to 50%. This position requires the new hire to lift up to 50 lbs.

At Xylem, we embrace diversity and strive to create avenues where employees feel valued. Xylem is proud to be an Equal Employment Opportunity and Affirmative Action workplace. Xylem prohibits discrimination, harassment of any kind and does not discriminate in employment on the basis of race, color, religion, sex or sexual orientation (including pregnancy and gender identity), national origin, political affiliation, marital status, medical conditions or disability, genetic information, age, or other non-merit factors.

SALARY:

The estimated salary range for this position is $75,000 to $100,000 plus bonus. Starting pay is dependent on multiple factors, such as skills, experience and work location, and is not typically at the top of the range. At Xylem we offer a competitive compensation package with a generous benefit package, including Medical, Dental, Vision plans, 401(k) with company contribution, paid time off, paid parental leave and tuition reimbursement.

#LI-DH1

Werden Sie Teil des globalen Xylem-Teams und gestalten Sie innovative Technologielösungen mit, die die Nutzung, Verfügbarkeit, den Schutz und die nachhaltige Verwendung von Wasser sicherstellen.
Unsere Produkte kommen in der öffentlichen Versorgung, der Industrie, im Wohnbereich und in gewerblichen Gebäuden zum Einsatz – mit dem Ziel, intelligente Maschinen, Anlagen, Messsysteme, Netzwerktechnologien und fortschrittliche Analysen für Wasser-, Strom- und Gasversorger sowie die Industrie bereitzustellen. Arbeiten Sie mit uns an einer Welt, in der die aktuellen und kommenden Wasserherausforderungen mit Kreativität und Engagement gelöst werden und in der Inklusion und Zugehörigkeit als Treiber für Innovation erkannt werden, um unsere Wettbewerbsfähigkeit weltweit zu stärken.