• Supporting the Innovation Management & Digitization department in the area of IT service management for project management and service desk
• Administering and adapting the Jira and Confluence tools (Data Center) in accordance with technical requirements
• Acting as a point of contact for users, including ticket processing in 1st/2nd level support, error analysis, and troubleshooting
• Creating and maintaining documentation (policies, procedures, guidelines, manuals)
• Supporting the team with other tasks as needed

The position can be filled in Kassel or Unterlüß.

• Enrolled student (m/f/d), e.g., in the field of information technology or similar
• Knowledge of Atlassian tools Jira and Confluence
• Motivation to design service management (ITIL) processes for a product IT organization and configure the corresponding tools
• Ability to use English-language sources without difficulty and to formulate technical contexts precisely and comprehensibly for users without a technical background
• Hands-on mentality, initiative, creativity, and team-oriented approach to work

Please upload your complete application documents (resume, current transcript, high school diploma, job references).

Stärken und Erfahrungen zählen bei Rheinmetall, auch wenn vielleicht nicht alle aufgeführten Anforderungen vollständig erfüllt sind. Wir freuen uns auf Bewerber (m/w/d), die Lust haben, etwas zu bewegen und Verantwortung zu übernehmen. Wir legen Wert auf Individualität und Chancengleichheit . Schwerbehinderte Bewerber (m/w/d) werden bei gleicher Eignung besonders berücksichtigt.

At our location in Kassel, we offer you:

• Attractive remuneration of €17.60/hour
• Flexible working hours of up to 20 hours per week,
• or 35 hours per week during semester breaks (flexitime model)
• Subsidized lunch and kiosk on site
• Fitness and health offerings
• Good infrastructure connections/employee parking
• Corporate benefits platform with exclusive employee discounts for numerous shops
• Individual and diverse external and internal development opportunities, including at the Rheinmetall Academy
• Professional induction process accompanied by a digital onboarding tool

You can find out more about our location and our employees (m/f/d) in Kassel here.

For questions regarding your application, please use the contact form.