Job Description Summary

We function as the link between Sales and commercial operations – across national and international markets. In Sales Support, we coordinate the entire Quote-to-Cash workflow for industries such as pharmacies, hospitals, wholesalers, and blister centers. This encompasses handling direct customer dealings along with partner and intercompany sales.

Our setup is global and hybrid – with clear responsibilities and the flexibility to quickly adapt to market changes. In addition to daily operational tasks, we continuously drive process improvements.

In short: We are the backbone of Sales – international, connected, and driven by progress.

Job Description

We are the makers of possible!

BD is one of the largest global medical technology companies in the world. Advancing the world of health ™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.

Why Join Us?

A career at BD means learning and working alongside inspirational leaders and colleagues who are equally passionate and committed to fostering an inclusive, growth-centered, and rewarding culture. You will have the opportunity to help shape the trajectory of BD while leaving a legacy at the same time.

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow and thrive. And find satisfaction in doing your part to make the world a better place.

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

Become a maker of possible with us!

Your Responsibilities

As a Sales Support Specialist, you will play an extraordinarily role in our sales operations. Your goal will be to ensure perfect execution of the Quote-to-Cash process across various industries. Here is an overview of what you will be responsible for:

• Maintaining master data and ensuring data quality

• Preparing quotations, order processing, amendments, invoicing and contracting

• Supporting sales partners, customers, and colleagues – internally and externally

• Taking ownership for process management and continuous improvement initiatives

• Ensuring compliance with internal company policies

• Acting as a Subject Matter Expert for QtO, OtC Capital and OtC Annuity

• Training and supporting colleagues

Your Profile

You are a driven individual with solid experience in Sales Support or a similar area. We are looking for someone who meets the following qualifications:

• Commercial training or equivalent qualification, ideally with experience in an international environment

• Demonstrated professional background in Sales Support

• Confidence in handling ERP systems (SAGE, Business Central,...) and CRM Systems (Microsoft Dynamics 365, Salesforce,...)

• Strong analytical skills with the ability to structure and solve complex issues

• Solid understanding of processes and a keen interest in continuous improvement

• Language skills: Very good German and English, both written and spoken; additional languages are an advantage

• High service orientation, team spirit, and a proactive approach

Click on apply if this sounds like you!

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status.

To learn more about BD visit: https://bd.com/careers

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