Customer Foresight Programme Manager
Customer Foresight Programme Manager
- Art der Anstellung: Vollzeit
- Hybrid
- Aktiv auf der Suche
Customer Foresight Programme Manager
Über diesen Job
Givaudan is the global leader in the creation of flavours and fragrances. In close collaboration with food, beverage, consumer product and fragrance partners, Givaudan develops tastes and scents that delight consumers the world over. With a passion to understand consumers’ preferences and a relentless drive to innovate, Givaudan is at the forefront of creating flavours and fragrances that ‘engage your senses’. The Company achieved sales of CHF 5.1 billion in 2017. Headquartered in Switzerland with local presence in over 100 locations, the company has more than 11,100 employees worldwide. Givaudan invites you to discover more at www.givaudan.com.
Customer Foresight Programme Manager
Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with passion and creativity, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There’s much to learn and many to learn from, with more than 16,000 employees around the world to explore ideas and ambitions with. Every day, your talent, your innovative spirit, and your determination will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.
The role leads the planning, creation and deployment of Pro-active Foresight reports, ensuring alignment with regional needs and integration with the Customer Foresight Digital platform. By fostering strategic collaborations with specialised external foresight partners, the Customer Foresight Programme Manager enhances the programme scope and competitive edge.
In addition, the role provides guidance and targeted engagement for the global FutureScaper community to drive effective activation of foresight in relevant customer projects.
You can be based in Naarden or Kemptthal.
You will report to the Global Marketing Manager Insights & Foresight
Works together with: Global Marketing Director, FutureScapers, Insights & Foresight Data Manager, IT (PM&U), Account Managers, Communications Directors, Creative Studio.
Your missions:
Customer Foresight Methodology and Approach (30%):
Owns continuous improvement, adaptation and evolution of the Foresight methodology, and ensures its adoption in the day-today CF projects
Ensures consistency of usage of Foresight methodology and its reflection in the Customer Foresight Digital Platform by working closely with IT team
Partners with Insights & Foresight Data Manager to define the data requirements and to feed relevant data aligned to the methodology
Drives together with FutureScapers customer engagements to ensure consistency and quality of Customer Foresight approach
Customer Foresight Reports (50%):
Manages reports calendar by aligning the needs of the regions, building and executing on annual reports release plan
Creates foresight reports in collaboration with Futurescapers
Partners with FutureScapers in rolling out Pro-Active reports
Supports selected customer projects
Provides day-to-day guidance to FutureScapers on the report adaptations
External Network Management (10%):
Works with our Foresight partners to ensure continuous enhancement of the programme
Scouts for new external collaborations and partnerships to enable our competitive age and positioning
Drives external networking and communication activities (conferences, events etc) to position Givaudan as ‘owner of Foresight space’ in the industry
Customer Foresight Community (10%):
Drives engagement within the community by organizing and leading roadmap of activities for FutureScapers
Maintains training learning modules for new FutureScapers, and enable FutureScapers with external trainings
Drives onboarding of new FutureScapers
Your profile:
You have a marketing and/or degree in market research and professional experience in related field of minimum 5 years in a regional or global context.
Education or experience in Foresight and design thinking is a clear benefit. CFPM needs to have a strategic mindset, commercial thinking and a certain level of creativity and out-of-box-thinking.
You have a level of seniority and influencing skills to represent in front of customers and drive decisions up to our top management.
High expertise and advanced marketing vision of food & beverages markets
Experience in Foresight and work with Futures thinking is a strong benefit (both on agency or customer side)
Consumer-driven mindset
Creative in approach, originates ideas and can sell ideas internally with support from manager
Experiences in community management and building
Comfortable interacting with diversity of groups, both functional and geographical in a fast-paced environment
Ability to navigate a matrix and global environment
Confident in a technical innovation environment
Solid oral and written communication ability and presentation skills in English
At Givaudan, you contribute to delightful taste and scent experiences that touch people’s lives.
You work within an inspiring teamwork culture – where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions.
Every essence of you enriches our world.
Diversity drives innovation and creates closer connections with our employees, customers and partners.
Givaudan embraces diversity and is committed to building an inclusive environment where everyone impacts our world.
Remote working: Hybrid
At Givaudan, you contribute to delightful taste and scent experiences that touch people’s lives.
You work within an inspiring teamwork culture – where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions.
Join us and Impact Your World
Diversity drives innovation and creates closer connections with our employees, customers and partners.
Givaudan embraces diversity and is committed to building an inclusive environment where everyone impacts our world.
