Westpreußenstraße 32-38, 47809 Krefeld

As a Global Process Owner, you will take over global end‑to‑end governance for one of four distinct core processes within our value chain:

• Proposition Development & Communication – development, positioning, and communication of customer‑centric solutions
• Buy & Manage Products – Category Management, assortment planning, sourcing, supplier management, product data management
• Deliver Products to Customers – space management, demand & supply planning, logistics, fulfilment, transport, replenishment
• Serve Products to Customers – service readiness, customer interaction, omnichannel service execution, after‑care, continuous service improvement

In your assigned end‑to‑end process, you will:

• Define global standards, methods, and guidelines to ensure efficient, scalable, and data‑driven end‑to‑end processes.
• Identify optimisation opportunities and translate them into sustainable improvements together with the business functions.
• Manage process performance using clear KPIs and metrics, ensuring transparency regarding progress, maturity, and operational effectiveness.
• Drive global transformation and harmonisation initiatives across markets and functions.
• Act as a sparring partner for management and serve as the central point of contact for all process‑related matters within your area.

• Several years of experience in global process ownership, process optimisation, or a comparable role, ideally in retail, omnichannel, or FMCG environments.
• Deep understanding of the value chain relevant to the specific process you would own.
• Strong ability to structure, harmonise, and further develop complex end‑to‑end processes in a data‑driven way.
• Confident stakeholder management across functions, markets, and seniority levels.
• Strong analytical skills combined with experience in change management.
• Excellent presentation and communication skills in English and German.

• Your freedom: pro rata mobile working and flexible working hours
  
• Your team: open, familiar, appreciative culture incl. team events
  
• Your environment: dynamic, innovative and agile working environment
  
• Your role: high level of personal responsibility and freedom to implement your ideas
  
• Your development: regular trainings and seminars in our academy
  
• Your four-legged friend: dogs are welcome in our offices (campus)
  
• Your health: numerous offers for preventive care, fitness, Yoga@work, etc.
  
• Your benefits: employee discounts, company leasing bikes, company pension plan and much more

Does the job advertisement sound interesting to you?

Then apply now! Together with your passion, we can make a big difference to make the coexistence of people and animals easier, better and happier.

This position will be filled at Fressnapf Holding SE within the Fressnapf | Maxi Zoo Group.

Bei uns stehen, neben Kund:innen und ihren Tieren, unsere Mitarbeiter:innen im Mittelpunkt unseres Handelns. So wie du dich als Partner:in unserer Kund:innen verstehst, stehen auch wir als Arbeitgeber an deiner Seite – und tun einiges dafür, dass du dich in der Fressnapf-Familie wohlfühlst und weiterentwickeln kannst.