Westpreußenstraße 32-38, 47809 Krefeld

As a (Senior) Process Owner, you will own and further develop one defined end-to-end process area within our value chain:

• Proposition Development & Communication – development, positioning, and communication of customer‑centric solutions
• Buy & Manage Products – Category Management, assortment planning, sourcing, supplier management, product data management
• Deliver Products to Customers – space management, demand & supply planning, logistics, fulfilment, transport, replenishment
• Serve Products to Customers – service readiness, customer interaction, omnichannel service execution, after‑care, continuous service improvement

In your assigned end‑to‑end process, you will:

• Own and continuously improve your end-to-end process with a focus on efficiency, scalability, and transparency
• Identify optimisation opportunities and translate them into practical improvements together with the relevant business functions
• Monitor process performance using relevant KPIs and derive actions for continuous improvement
• Support the development of common process standards, methods, and ways of working across markets and functions
• Collaborate with cross-functional stakeholders and act as a key contact for process-related topics within your area

• Relevant experience in process management, process optimisation, business transformation, or a comparable role, ideally in retail, omnichannel, or FMCG environments
• Good understanding of the value chain relevant to the process area you would ow
• Ability to analyse processes, identify improvement opportunities, and translate them into practical solutions
• Strong collaboration and stakeholder management skills in cross-functional environments
• A structured and data-driven way of working, combined with a hands-on mindset
• Very good communication skills in English and German

• Your freedom: pro rata mobile working and flexible working hours
  
• Your team: open, familiar, appreciative culture incl. team events
  
• Your environment: dynamic, innovative and agile working environment
  
• Your role: high level of personal responsibility and freedom to implement your ideas
  
• Your development: regular trainings and seminars in our academy
  
• Your four-legged friend: dogs are welcome in our offices (campus)
  
• Your health: numerous offers for preventive care, fitness, Yoga@work, etc.
  
• Your benefits: employee discounts, company leasing bikes, company pension plan and much more

Does the job advertisement sound interesting to you?

Then apply now! Together with your passion, we can make a big difference to make the coexistence of people and animals easier, better and happier.

This position will be filled at Fressnapf Holding SE within the Fressnapf | Maxi Zoo Group.

Bei uns stehen, neben Kund:innen und ihren Tieren, unsere Mitarbeiter:innen im Mittelpunkt unseres Handelns. So wie du dich als Partner:in unserer Kund:innen verstehst, stehen auch wir als Arbeitgeber an deiner Seite – und tun einiges dafür, dass du dich in der Fressnapf-Familie wohlfühlst und weiterentwickeln kannst.