Internal Consultant Process Automation & Innovation (m/w/d)

Mannheim, BW, DE, 68163

Our Bilfinger Shared Services GmbH (SSC) is a young and dynamic service provider within the Bilfinger Group. With more than 30,000 employees worldwide, the Bilfinger Group has set itself the goal of becoming the number one choice for its customers in terms of efficiency and sustainability. Our SSC plays a strategically important role in achieving the Group's goals. Within 10 years, we have developed into a high-performance and innovative service provider with the highest standards of service quality and efficiency. In addition to the predominantly transactional areas of human resources, accounting, purchasing, and reporting, we also develop automation and digitalization solutions. As part of our globally established Shared Services Organization (SSO), we are continuously driving forward process transformation with the aim of standardization and harmonization. Our focus is on the collaborative implementation of services, with an emphasis on high quality, smooth processes, and innovative and sustainable solutions. Our team is characterized by a high level of service readiness, close and trusting cooperation with our internal customers, and innovative strength. You will meet colleagues who want to make a difference and who stick together as a strong team. With us, you can get personally involved in a way that makes success quickly visible. Learning and personal development are important to us. Become part of our #TeamBilfinger!

Key Responsibilities:

• Analyze and assess existing Finance, Procurement, and HR processes within the global Shared Services Organization (SSO) to identify automation opportunities
• Provide expert guidance to process owners and business stakeholders on automation opportunities, including best practices and efficiency improvements, ensuring alignment with organizational goals
• Develop business cases and value propositions with process owners and stakeholders to support automation initiatives
• Collaborate closely with implementation teams
• Monitor and report on the progress of automation initiatives to management and key stakeholders
• Stay informed about emerging technologies and trends in process automation to provide strategic recommendations; conduct workshops and /or trainings, if required

Requirements:

• Bachelor’s or Master’s degree in Business Administration, Business Informatics, or a related field
• Several years of experience in process analysis, process optimization, or Shared Services environments
• Solid understanding of automation technologies (e.g., RPA, workflow automation, AI) and their capabilities
• Strong analytical and problem-solving skills with a structured approach
• Excellent communication and advisory skills in an international context
• Fluency in English (written and spoken)

We offer:

• A dynamic and innovative work environment with the opportunity to participate in exciting projects in the field of process automation and agentic AI
• Continuous training opportunities and support for professional development
• 30 days of vacation and flexible working hours
• Onboarding and structured training in a collegial team
• Company pension plan and corporate benefits
• Modern coffee kitchens, free coffee drinks, and mineral water
• Participation in team events and sporting events