Aufgaben

• Lead global service projects and programs to expand or optimize our international service footprint – for example, airborne service capabilities in new or existing markets
• Drive implementation of service excellence initiatives to improve efficiency and performance across global service centers
• Support and coordinate continuous improvement activities at local service sites
• Roll out standard service processes at global locations and provide support throughout the change process
• Coordinate cross-functional teams to achieve defined project goals
• Monitor and report project progress and relevant KPIs to senior management
• Identify optimization potential and develop actionable strategies to improve service processes
• Work closely with process experts and lead service centers to ensure alignment across the organization

Qualifikationen

• Degree in engineering, industrial engineering, business administration, or a related field
• Several years of experience in international project management, ideally in a service-oriented or technical environment
• Practical knowledge of lean management methods (e.g., Six Sigma, Kaizen, 5S)
• Experience in change management and implementing process improvements
• Strong communication skills and the ability to collaborate across functions and cultures
• Confident interaction in international teams and intercultural environments
• Willingness to travel internationally (approx. 30%)
• Fluent in English and German (minimum B2 level) – written and spoken

Interessiert?