About Wolters Kluwer

Shaping the future today!

For 180 years, Wolters Kluwer has stood for supporting and facilitating the work processes of experts and companies with innovative solutions. To realise our vision, we rely on our more than 20,000 colleagues worldwide. We are a technology-orientated international company for specialist information, software and services. Our success is based on thinking smart and listening. By striving for excellence and taking pride in our work, we enable our customers to overcome their most important challenges.,

About TeamMate®

Part of Wolters Kluwer Tax & Accounting, one of the world’s leading providers of tax, accounting and audit information, solutions and services, TeamMate® helps professionals in all industries at organizations around the world manage audit and compliance risks and business issues by providing targeted, configurable and efficient software solutions.

is the world's leading audit management audit software and is one of the solutions provided by Wolters Kluwer Financial Services. TeamMate® has revolutionized the industry, empowering audit departments of all sizes to spend less time documenting and reviewing and more time providing value-added services.

TeamMate® is used by audit professionals all over the world and is recognized as the award-winning audit management software system that increases the efficiency and productivity of the entire internal audit process, including: risk assessment, scheduling, planning, execution, review, report generation, trend analysis, audit committee reporting and storage. By providing an integrated paperless strategy for managing audits, TeamMate®'s audit software eliminates the barriers associated with paper-filled binders and disconnected electronic files, driving efficiencies into all facets of the internal audit workflow.

About the Role
As Associate Director Presales (m/w/d), you will provide leadership and strategic vision to multiple related departments within the sales support domain. Your role involves ensuring that the teams deliver outstanding technical support and solutions that meet customer needs and drive the company's sales goals. You will be instrumental in setting departmental strategies, enhancing team performance, and fostering cross-departmental collaboration.

Key responsibilities include

• Provide strategic leadership and direction to multiple technical sales support teams.

• Ensure alignment of technical support activities with overall company objectives and sales targets.

• Develop and implement advanced technical training programs for staff development.

• Collaborate with senior sales and product development leaders to create comprehensive support strategies.

• Oversee the creation and maintenance of high-quality technical documentation and resources.

• Lead the resolution of the most complex and critical technical issues.

• Assess departmental performance and implement strategies for continuous improvement.

• Drive innovation in technical support methodologies and tools.

• Establish and maintain strong relationships with key customers and strategic partners.

• Represent the technical sales support function in executive and interdepartmental meetings.

About you

The ideal candidate has many years of experience managing a presales team in an enterprise software (SaaS) environment, with strong people‑management skills and prior hands‑on experience as a practitioner in Internal Audit or GRC. Fluent English is required, and German, French, or Spanish are strong pluses.

Skills:

• Strategic Leadership: Expertise in leading and strategizing at a high organizational level.

• Technical Expertise: Deep understanding of technical products and engineering concepts.

• Cross-Functional Leadership: Ability to work effectively across departments.

• Complex Problem-Solving: Skills in handling intricate and high-stakes technical matters.

• Innovation: Capacity to drive advancements in technical support practices.

• Relationship Management: Skills in fostering strong relationships with key stakeholders.

• Performance Management: Experience in assessing and enhancing team performance.

• Strategic Planning: Ability to develop and execute long-term departmental strategies.

What’s in it for you?

• Work-life balance: 30 days' holiday, hybrid working possibilities and flexible working hours

• Plan your future with us: Attractive salary and motivating bonuses We offer you a company pension scheme with personal advice

• Comprehensive further development: Whether as part of structured onboarding, learning on the job, internal career options or through external further training measures, e.g. with LinkedIn Learning and PluralSight access

• Our contribution to sustainability: not only with the sales fleet but also by promoting the JobRad

• Health & wellbeing: In addition to fitness programmes, we offer resilience training and personal counselling in all situations through our external cooperation partners

• Social commitment: We promote your voluntary work with the Volunteer Day

• We are successful as a team: be part of our employee events and take part in the employee referral programme With us, you have short decision-making paths, flat hierarchies and room to realise your own ideas

Here you can realise your ideas, learn, develop and grow. We have a lot to offer. Join us and shape the future together with us.

Simply apply now by clicking on the button above.

We welcome everyone - regardless of gender, nationality, ethnic and social background, disability, religion, age, sexual orientation and identity.

Our Interview Practices

To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.