Ref.: 116594

Your Tasks:

As a Business Program Manager , you will independently lead project and program management activities throughout the full lifecycle, from strategy through execution. You will be responsible for managing cross-functional initiatives, aligning stakeholders, and driving business outcomes. Your work will span multiple teams, with a focus on cloud adoption, customer engagement, and enabling strategic growth across a portfolio of high-impact programs.

Key Responsibilities

Program & Project Execution

• Own end-to-end project lifecycle and delivery
• Create project roadmaps, define deliverables, and track execution against milestones.
• Identify risks and mitigation strategies; conduct full risk assessments
• Ensure compliance with privacy and data governance policies

Cross-Functional Collaboration

• Build strong relationships with stakeholders across Strategic Accounts, Google Cloud Customer Experience, Product Areas, and Go-to-Market teams
• Lead the strategy aligned with advancing customer relationships, cloud consumption, and deal progression
• Collaborate with product and service experts to influence customer-centric solutions

Process Improvement

• Establish scalable and sustainable processes
• Identify areas for automation and process optimization
• Promote adoption and continuous improvement across teams

Data-Driven Insights

• Conduct deep-dive analysis and generate strategic recommendations
• Develop and monitor program KPIs and OKRs; use insights to guide actions and communicate impact to executive leadership

Customer Engagement

• Design and lead customer engagement strategies for high-value accounts
• Partner with customer-facing teams to enhance satisfaction, retention, and value realization
• Support sales enablement, strategic missions, and consulting engagements

Strategic Communications

• Deliver compelling communications to stakeholders at all levels
• Create and present executive-level reports and proposals
• Influence decisions through consultative and storytelling approaches

Your profile:

• 5+ years of experience in:
• Program management, customer engagement, or enterprise sales
• Sales operations, consulting, or strategic initiatives
• Bachelor's degree or equivalent practical experience
• Proven experience managing cross-functional programs in a cloud or technology environment
• Experience working directly with executive-level stakeholders

Top Hard Skills

• Program & Project Management
• Cloud Technology or SaaS Product Knowledge
• Customer & Enterprise Sales Engagement
• Data Analysis & Synthesis
• Risk & Resource Management
• Strategic Planning & Execution

For over 30 years, Nash direct has been helping remarkable people to win exciting roles at world-leading technology companies in Germany. Our Mission is to give our employees the best possible experience in working with us.

Interested? Then we would love to receive your application!

Marlena Marzano Monterosso