Responsibilities:

• The role involves collaborating with stakeholders to gather requirements, create efficient reporting solutions, and support production environments.

• Interface with the client for quality assurance, issue resolution, and ensuring high customer satisfaction.

• Understand reporting requirements, create and review report designs, validate data sources, and ensure high-quality deliverables.

• Develop, maintain, and optimize Crystal Reports for various business needs.

• Execute projects using Agile methodology.

• Provide production support for reports, including Level 2 and Level 3 support, diagnose root causes, and implement fixes.

• Monitor and release patches, bug fixes, and minor enhancements for reporting solutions.

• Document technical architecture of reporting systems and workflows.

• Define and document best practices for report development, deployment, and maintenance.

• Participate in project estimation, provide inputs for solution delivery, conduct technical risk planning, and perform report reviews.

• Lead and guide teams toward developing optimized, high-quality reporting solutions, ensuring adherence to organizational guidelines and processes.

Requirements:

• Strong experience in Crystal Reports development and maintenance.

• Strong expertise in Reporting tools such as Crystal Reports (2016 and latest versions), SSRS, BIRT, Gupta Report Builder 2005

• Strong expertise in SQL Server databases, PL/SQL, and basic scripting for report customization

• Strong expertise in DevOps tools such as Azure, AWS (for deployment and integration).

• Strong expertise in JIRA, Confluence, Teams, Git, Mural

• Ability to analyze user requirements and translate them into effective reporting solutions.

• In-depth knowledge of report design principles and best practices.

• Solid understanding of SQL and database structures.

• Familiarity with SDLC methods, preferably Agile.

• Ability to debug and optimize existing reports for performance and accuracy.

• Experience implementing automated testing for reports and validating data integrity.

Apply with us

If you have experience and team spirit and are looking for a great place to work, then start your job with us.

As part of our dedication to the diversity of our workforce, in-tech is committed to equal employment opportunity without regard for age, race, colour, national origin, ethnicity, gender, protected veteran status, disability, sexual orientation, gender identity, or religion.