Job Title: Global Account Success ManagerLocation: Flexible / Global ScopeContract Type: PermanentIndustry: Energy / Industrial / UtilitiesSalary: Competitive The Role: Global Account Success ManagerWe are currently seeking a Global Account Success Manager to join our client's team. This is an exciting opportunity to work with a leading organisation in the energy and industrial sectors, contributing to strategic account growth, customer satisfaction, and global business development. Key ResponsibilitiesBuild and maintain strong relationships with key decision-makers across strategic global accounts.Develop and execute tailored customer success plans with clear goals and milestones.Identify cross-sell and upsell opportunities by understanding customer operations and challenges.Monitor account performance and satisfaction through dashboards and data analysis.Advocate for customer needs and gather feedback to inform product and service improvements.Support strategic marketing and competitive intelligence efforts to enhance offering differentiation. ExperienceBachelor's degree in Business, Engineering, or a related field.5+ years in customer success, sales, or account management roles, ideally in energy, industrial, or utility sectors.Based in Europe and have european working rightsMust have excellent comand of Verbal and written EnglishStrong interpersonal and communication skills with the ability to influence at all levels.Proven track record of driving account growth and customer satisfaction.Experience with CRM systems and data analytics tools.Analytical, proactive, and customer-focused mindset. How to ApplyIf you're interested in this opportunity, please apply with your updated CVAbout ERSGERSG is a global workforce solutions provider, delivering highly skilled professionals across the energy, engineering, and technology sectors. We pride ourselves on connecting top talent with world-class projects. ERSG are an equal opportunities employer; we are committed to promoting equality of opportunity for all staff and job applicants. We do not discriminate on the basis of age, sex, race, disability, pregnancy, marital status, sexual orientation, gender reassignment, or religious background; all decisions are based on merit.ersg are an equal opportunities employer; we are committed to promoting equality of opportunity for all job applicants. We do not discriminate against applicants on the basis of age, sex, race, disability, pregnancy, marital status, sexual orientation, gender reassignment or religious background; all decisions are based on merit.

Tätigkeitsbeschreibung Erstellt, verwaltet, bearbeitet und lokalisiert umfassende technische Dokumentationen im Rahmen fachgebietsübergreifender Projektabwicklungen auf der Baustelle.Einsatzort: Niederdamer Str., Lingen (Ems)Aufgaben:Verwaltung und Pflege der gesamten Baustellendokumentation für alle am Projekt beteiligten Parteien (Kunde, Nachunternehmer).Zentrale Ansprechperson für die Sammlung der Rotstrich-Dokumentationen sämtlicher Nachunternehmer vor Ort.Sicherstellung der korrekten Versionierung und Revisionierung in Zusammenarbeit mit dem Projektteam unter Einsatz IT-gestützter Systeme.Vergabe und Verwaltung von Dokumentenkennzeichnungen gemäß der im Kundenvertrag festgelegten Projektnomenklatur gemeinsam mit dem Projektteam.Eigenständige Verwaltung, Verteilung und Dokumentation von Feedback, Rückläufen und eingehenden Dokumenten aller am Projekt beteiligten Lieferanten, Kunden oder weiterer Dritter - in enger Abstimmung mit dem Projektteam und den jeweiligen Gewerksverantwortlichen vor Ort.Selbstständige Pflege der Baustellendokumentation sowohl in der internen Projektplattform (nach Projektteam-Vorgabe) als auch in der Kundenplattform (vertraglich festgelegt).Prüfung der formalen Richtigkeit aller Dokumente sowie Unterstützung bei der fristgerechten Fertigstellung zu den Projektmeilensteinen (gemäß Terminplan).Eigenständige Administration des LOP-Prozesses auf der Baustelle, inklusive Koordination interner und externer Partner (Kunden, Projektteam, Lieferanten vor Ort) in enger Zusammenarbeit mit den Gewerksverantwortlichen.Pflege und Abgleich der Daten zwischen internen und kundenseitigen LOP-Systemen.Organisation und Einladung aller relevanten Parteien (Projektteam, Nachunternehmer, Kunde, Baustellenteam) zu regelmäßigen Abstimmungsrunden im Tätigkeitsbereich sowie Erstellung und Verteilung der Protokolle.Kontinuierliche Unterstützung bei der Optimierung der Dokumentations-, Rotstrich-, LOP- und Qualitätsdokumentationsprozesse.Anforderungen:Sicherer Umgang mit Office 365 und datenbankgestützten Systemen (z. B. Dokumentationsdatenbanken).Sehr gute Deutsch- und Englischkenntnisse in Wort und Schrift.Bereitschaft zu Dienstreisen.Abgeschlossene technische oder kaufmännische Ausbildung.ersg are an equal opportunities employer; we are committed to promoting equality of opportunity for all job applicants. We do not discriminate against applicants on the basis of age, sex, race, disability, pregnancy, marital status, sexual orientation, gender reassignment or religious background; all decisions are based on merit.

Description:For our highly valued technology company, we are looking for a versatile professional for with expertise in Jira task management, business intelligence, and project management to join their team. The ideal candidate will play a key role in streamlining processes, delivering actionable insights, and ensuring project success.What You'll Do - A Day in the LifeAs an Engineering Planner, you'll start your day by setting up new order projects in Jira, including all related engineering execution tasks. You'll then moderate internal scheduling meetings and integrate this input into broader production planning sessions. In the afternoon, you might lead a workshop with key users to improve standard network processes and implement updates in Primavera. You'll also support engineers with Jira-related issues and update the reporting systems to ensure the team has access to current, actionable data.Key ResponsibilitiesOrder ExecutionManage task planning for orders in JiraParticipate in coordination meetings across engineering and productionEnsure projects are delivered on time and within budgetIdentify and communicate project risks with stakeholdersServe as the primary contact for engineering queries related to Jira order processingProvide training sessions on Jira order processingStandard NetworksLead change cycles to improve standard engineering networks in PrimaveraCoordinate updates with overall planning and interfacing departmentsAct as a key contact for standard network-related topics within the engineering teamData & Process ManagementDevelop dashboards and reports in JiraSupport reporting and data analytics effortsAnalyze data from multiple sources to guide decision-makingCreate clear, standardized process documentationCollaborate across teams to enhance data quality and support business needsWhat You BringEducation: Bachelor's degree in Engineering, Data Development, or a related fieldExperience: 5+ years of combined experience in technical roles such as Engineering or Data ServicesCore Competencies:Strong skills in data analysis, visualization, task planning, and resource coordinationProficiency with Primavera P6, Jira, MS Office Suite, BigPicture, Power BI, and SQLLanguages:German - AdvancedEnglish - AdvancedSoft Skills: Excellent communication, teamwork, problem-solving abilities, and analytical thinking ersg are an equal opportunities employer; we are committed to promoting equality of opportunity for all job applicants. We do not discriminate against applicants on the basis of age, sex, race, disability, pregnancy, marital status, sexual orientation, gender reassignment or religious background; all decisions are based on merit.