Event Technology Support Specialist (f/m/d)

Are you ready to shape your future with confidence?
Working together to make the world a little bit better every day. This is our purpose at EY and as a team we go all in to work towards our bold ambition: to create long-term value and growth – for our clients, our people and society. Our network of around 400,000 people around the world offers you every opportunity to grow, develop, specialize and pursue your professional strengths and interests. We believe that the right career path is as individual as you are.

Your role
As part of our IT team in Munich you will act as a dedicated on-site support wavespace specialist and technical first point of contact for meetings and events held in their respective geographic area. You will take on a wide range of responsibilities:

• Lead technology planning and execution for client workshops and internal events, ensuring immersive user experiences through effective environment setup
• Manage and maintain AV systems, including Crestron control systems and NDI streaming setups, while supporting Microsoft Teams integrations for enhanced collaboration
• Conduct pre-event technology checks and provide real-time support during events, troubleshooting issues and implementing alternative solutions as needed
• Onboard and train EY account teams and external personnel on wavespace technology, collaborating with AV vendors and global technology teams
• Ensure compliance with data security protocols and liaise with relevant teams to uphold EY standards in technology operations

Your skillset

• Bachelor's degree in computer related field or equivalent work experience as well as at least 3 years of experience in AV/end user technology support, experience with cloud technology e.g. MS Azure is beneficial
• Medium-level networking knowledge, including AV networking and Extreme Networks as well as event support and live event management / production, knowledge of AV industry standards highly recommended
• Excellent interpersonal, organizational, and time management skills as well as excellent customer service attitude as well as excellent communication skills in German and English

Your mindset

• Agile: You believe that a flexible mindset is just as important for success as knowledge and skills.
• Curious: You are ambitious and committed. We are looking for people who think in terms of opportunities instead of challenges and ask targeted questions to unlock better answers.
• Collaborative: You value diverse perspectives and enjoy working in a team. We are looking for people to help us shape the future and create a working environment based on trust.

Your benefits
At EY, you will work in high-performing, interdisciplinary teams with innovative technologies. We support you in your various life situations with our flexible and inclusive working environment. Inspiring colleagues as well as training and development opportunities both on and off the job will empower you to grow and develop skills that will equip you for the future. We guarantee a steep learning curve. More about our benefits.

You can find further information on the application process at EY on our Careers page.
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At EY, we embrace diversity and welcome all applications. Let us know in good time if we can help you by offering an accessible application process.
Any questions? Just call +49 6196 996 10005 and our Recruitment Center will be happy to help.