Helpdesk Specialist (m/w/d)

Goal of the position: Daily support of Limango employees, on-site in Munich (min. 3 days/week from the office) and remotely in Wroclaw office.

Daily tasks:

• Ensuring the day-to-day operation of the company's IT systems.
• Technical support for employees in international environment, including response to ad hoc request.
• Installing and configuring operating systems and managing access rights.
• Troubleshooting hardware and software issues.
• Maintenance of computers, and peripherals, preparation of workstations.
• Handling the procurement process.
• Cooperation with external services, supervision of delivery and acceptance of equipment.

Professional requirements for the candidate:

• You must have good written and verbal English skills + communicative German
• You must have good knowledge of MS Windows 10/11 and MS Office tools.
• You must have basic networking knowledge.
• Linux / MacOS knowledge is a plus.
• Active Directory experience is a plus.
• Familiarity with Jira / Confluence is a plus.
  
  

Personal requirement for the candidate:

• This role requires diligence, accuracy, and patience. Precision is crucial for intricate diligence procedures. Problem-solving and creativity are vital in this dynamic environment. The ideal candidate blends precision, patience, and creativity effectively.

• Work Model – Enjoy the flexibility in a hybrid model.
• A Culture That Feels Like Home – Open, team-oriented atmosphere.
• Room to Grow – Take ownership of your work with creative freedom in a fast-moving company.
• Work in the Heart of Munich – Our office is centrally located.
• Continuous Learning – Access to language courses and tailored development programs.
• Perks That Matter – We subsidize your MVG ticket, EGYM Wellpass or JobBike to support your mobility and well-being.
• Company Events – Regular company events that our culture and bring the team together.