Your responsibilities

You will be working in an exciting, international environment and contributing personally to the company’s success. Challenging tasks and projects await you, such as

• Architecture Governance & Design: align requirements with the target architecture & capability map and sure a lean & impactful CRM Ecosystem
• CRM Strategy: Partner with stakeholders to optimize CRM strategies and related solution landscape and stay updated on industry standards & trends
• Data Management: Develop strategies for customer data integration and governance, ensuring quality, privacy and compliance
• Integration management: ensure proper information architecture and data exchange for Account and IoT data within IT Ecosystem
• Solution Design: Design scalable CRM & marketing solutions for (B2)B2C and functional lead to department’s solution architects

Your profile

• Bachelor’s degree in Computer Science, IT, Marketing, correlated field; a master’s degree is preferred
• Proven experience as a Solution Architect in CRM marketing, consumer data and analytics area within a bigger international context
• Familiarity with CRM platforms (e.g. SAP-SMC, SAP-CDP/CDC, MS Dynamics, Sprinklr) and analytics tools (e.g. Adobe Analytics, SAP-SAC/BW)
• Strong analytical, communication and interpersonal skills as well as knowledge of data privacy regulations (e.g., GDPR, CCPA)

Your benefits

• Flexible working time models that adapt to current life situations (e.g. mobile working, part-time, job sharing, sabbatical)
• Promotion of professional and personal development at BSH’s internal Global Learning Campus
• Attractive company pension plan financed by the employer

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