We are looking for an IT Manager to join a leading workspace provider in Munich, Germany!

This full-time on-site position is based in Munich requiring some business trips to Düsseldorf and reports directly to the IT Global Director. The chosen candidate will be an integral part of the site team, responsible for managing all IT-related problems and projects.

About the company
Founded in 2014, our client is a leading flexible workspace provider with an expanding footprint in Europe, Israel and the US. Their design-led office spaces and on-demand offerings such as meeting rooms, event spaces and daily offices provide the ideal solution for enterprise companies, startups, small businesses and entrepreneurs adapting to today’s fast-evolving hybrid work environment.

What will you do?

• Maintaining communication with the Global IT Director and ensuring that branch policies are in line
• Providing technical support and guidance to the members and employees
• Cisco Meraki Network administration - VLANs, Switches, MX, etc.
• Managing network printers - installing and configuring
• Maintain and operate conference rooms AV systems
• Maintain and operate CCTV systems and coordinate necessary updates
• Maintain and operate security systems and access controls
• Documentation and developing training materials as needed to fulfill the project requirements.
• Plans, organizes, and manages IT projects, ensuring they are completed on time and within budget.
• Manage relationships with IT vendors and service providers.
• Negotiate contracts and ensure favorable terms.
• Troubleshoot and resolve IT issues in a timely and effective manner.
• Develop and implement solutions to improve IT performance and efficiency.
• Communicate IT issues and updates to stakeholders in a clear and concise manner.
• Collaborate with other departments to identify and address their IT needs.

Candidate profile

• Experience with Cisco Meraki - a must
• Bachelor’s degree preferred, but not essential
• 3-4 years of Helpdesk or Deskside support experience - a must
• Hardware and troubleshooting skills - a must
• Familiarity with MDM / EDR solutions and other cybersecurity systems
• Experience in a global company - preferred, but not required
• Strong customer relations experience
• Experience with maintaining a network computing environment, delegating tasks and responsibilities to co-workers, and maintaining the timely completion of tasks
• Knowledge of Microsoft Windows 10 and Mac OS
• Google workplace and Office 365 admin experience
• Ability to support over the regular work hours
• Excellent English & German communication skills, with the ability to explain technical terminology to non-technical end users
• Be familiar with and passionate about the startup ecosystem
  
  

About Us

Worldwiders is a global B2B recruitment company specializing in executive search and specialist recruitment, connecting top talent with prestigious opportunities worldwide. With over 5,000 successful placements and 400+ partners across 40+ countries, we provide tailor-made recruitment solutions that drive both career growth and organizational success.