Omnichannel Manager (m/f/d) - Sales Enablement
Omnichannel Manager (m/f/d) - Sales Enablement
Omnichannel Manager (m/f/d) - Sales Enablement
Omnichannel Manager (m/f/d) - Sales Enablement
GlaxoSmithKline Pharma GmbH
Pharmazeutische Produkte, Arzneimittel
München
- Art der Beschäftigung: Vollzeit
- 66.000 € – 84.500 € (von XING geschätzt)
- Vor Ort
- Aktiv auf der Suche
Omnichannel Manager (m/f/d) - Sales Enablement
Über diesen Job
Omnichannel Manager (m/f/d) - Sales Enablement
- Munich, Germany
- Full time
- Marketing
At GSK, we unite science, technology, and talent to get ahead of disease together. Our goal is to improve the lives of billions across the world. By bringing together outstanding people in an inclusive environment, we can make an impact on a global scale.
Competitive base salary
Annual bonus based on company performance
Flexible working options available for most roles
Learning and career development
Access to healthcare & wellbeing programmes
Employee recognition programmes
We take on some of the biggest healthcare challenges in the world to deliver results that matter
We prevent and treat disease with vaccines, specialty and general medicines, focusing on science of the immune system, human genetics and advanced technologies. We invest in 4 core therapeutic areas: Infectious diseases, HIV, Oncology, Immunology/Respiratory and future opportunities to impact health at scale.
All of this depends on our people and our culture. A culture that is ambitious for patients – so we deliver what matters better and faster; where we are all accountable for our impact and supported to succeed; and where we do the right thing to meet legal obligations and keep ourselves and others safe both at and through our work. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.
Inclusion
We want GSK to be a workplace where everyone can feel valued, supported and seen. Being a diverse organisation at all levels also brings greater opportunity to create better health outcomes for the patients who rely on us.
Start a career with purpose
At GSK, we unite science, technology, and talent to get ahead of disease together. Our goal is to improve the lives of billions across the world. By bringing together outstanding people in an inclusive environment, we can make an impact on a global scale.
Competitive base salary
Annual bonus based on company performance
Flexible working options available for most roles
Learning and career development
Access to healthcare & wellbeing programmes
Employee recognition programmes
We take on some of the biggest healthcare challenges in the world to deliver results that matter
We prevent and treat disease with vaccines, specialty and general medicines, focusing on science of the immune system, human genetics and advanced technologies. We invest in 4 core therapeutic areas: Infectious diseases, HIV, Oncology, Immunology/Respiratory and future opportunities to impact health at scale.
Posted Date: Dec 11 2025
GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organization where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.
People and patients around the world count on the medicines and vaccines we make – so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.
As an Omnichannel Manager (m/f/d) – focusing on Salesforce Enablement & Data-driven Customer Engagement , you will play a key role in driving modern, data-driven customer interactions. Acting as the go-to person for the field force, you will ensure that digital tool s are seamlessly integrated into daily sales activities. By bridging strategy and execution, you will empower sales teams with the right material, data, tools, and insights to enhance customer engagement and omnichannel execution.
This above brand Oncology role is perfect for someone who enjoys translating digital strategies into practical solutions for commercial teams, making Veeva data work for customer engagement, and providing hands-on support to field teams in their daily use of digital tools.
Are you ready to drive the digital enablement of the field force and help shape the future of customer engagement? We look forward to your application !
Key Responsibilities
- Be the Field Force’s First Point of Contact: Serve as the go-to expert for the sales team on all digital and data-related topics, providing support for their daily interactions i n using Veeva and omnichannel tools effectively ( e.g. NBAs, 1:1 Mails, Veeva handling)
- Support Daily Digital Execution: Help the sales team interpret and utilize customer data, ensuring a data-driven and personalized approach to customer engagement and be the link between marketing and sales organization.
- Drive Omnichannel Customer Engagement: Co-create and implement integrated customer engagement strategies (via user journeys) that blend digital and personal interactions, ensuring a seamless customer journey.
- Enhance Data-Driven Decision Making: Translate Veeva analytics and omnichannel performance metrics into clear, actionable insights for sales teams and stakeholders.
- Ensure Cross-Functional Collaboration: Work closely with Marketing, Digital, Medical, and Sales teams to align omnichannel strategies with business needs.
- Continuously Optimize & Innovate: Keep an eye on new trends in omnichannel marketing and CRM technology, ensuring that the field force stays ahead in digital engagement.
Your Profile
- Degree in Business, Sales a nd Marketing, Communications, Life Sciences, or a related field .
- Experience in omnichannel project ma nag ement , CRM management ( Veeva), and digital customer engagement.
- A strong affinity for digital tools and data, with the ability to make them actionable for field sales teams.
- Excellent communication skills, with the ability to translate complex digital concepts into practical applications for sales teams.
- Experience in cross-functional collaboration and a service-oriented mindset to support commercial teams.
- A data-driven approach, able to extract insights from analytics and translate them into field-ready strategies.
- Understanding of change management and agile working methods .
- owledge of data platforms ( e.g. Power BI).
- Fluent in German (minimum at C1 level) and English.
Empower the sales team with digital tools and data-driven insights to improve customer engagement.
Make a Tangible Impact: Your work will directly enhance the daily operations of the commercial team, making omnichannel strategies truly actionable.
Bridge Strategy & Execution: Work at the intersection of digital strategy, data analytics, and hands-on sales enablement.
Innovate & Shape the Future: Contribute to the ongoing digital transformation of customer engagement in healthcare.
Uniting science, technology and talent to get ahead of disease together.
GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.
People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.
If you require an accommodation or other assistance to apply for a job at GSK, please contact the GSK Service Centre at 1-877-694-7547 (US Toll Free) or +1 801 567 5155 (outside US).
GSK is an Equal Opportunity Employer. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), military service or any basis prohibited under federal, state or local law.
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