Your Tasks

• Master Project Overview: Centralized, real-time maintenance of all strategic projects, tool rollouts, and additional responsibilities within the Central Campaigning matrix, ensuring complete transparency and preventing any tasks from falling through the cracks
• Tool Ownership & Optimization: End-to-end management and continuous optimization of the core project tracking tools (specifically Jira and Huskyplanner), including provision of a streamlined, intuitive toolset that accurately tracks progress without creating unnecessary administrative workload
• Coaching & Empowerment (Project Management): Internal project management expertise, including active coaching, training, and upskilling of the Central Campaigning team in the structuring, tracking, and efficient delivery of complex projects
• Matrix Workload Steering: Continuous monitoring of capacity across the matrix, including balancing of project work and daily execution, proactive identification of bottlenecks, and implementation of routing strategies to prevent team overload and burnout
• Resolution of Execution Friction: Function as the escalation point for daily operational and project-related roadblocks, acting as the crucial interface between local execution teams, central hubs, and technical infrastructure to secure continuous progress
• Playbook & Blueprint Deployment: Development, documentation, and global rollout of standardized operational and project management playbooks, including assurance of universal adoption of best practices to support global process harmonization

Your Profile

• Experience: Several years of experience in Operations Management, PMO (Project Management Office), or Process Optimization, ideally in digital media, AdTech, or a complex retail environment
• Project Management Coaching: Proven mentoring and coaching experience in project management methodologies (e.g. Agile, Scrum, Waterfall), including support for teams in structuring and managing complex tasks
• Tool Expertise: Strong hands-on experience in the management and configuration of project management and workflow tools, including deep expertise in Jira and ideally experience with Huskyplanner or comparable resource/campaign planning tools
• Process Architecture: Distinct analytical, improvement-oriented mindset with a focus on continuous optimization, including the ability to identify inefficiencies and design scalable, standardized workflows.
• Matrix Collaboration: Proven competence in navigating complex, cross-functional matrix organizations, including effective management of stakeholder expectations across countries, departments, and seniority levels
• Communication: Fluency in English with the ability to communicate complex operational processes in a simple and persuasive manner

About Us

MediaMarktSaturn is Europe’s leading consumer electronics retailer and provider of related services. We are the Experience Champion, shaping tomorrow’s retail for our customers. Within our rapidly growing Retail Media & Partner Marketing unit, we are redefining how brands connect with consumers. We are currently transforming our Client Success & Operations department into a strategic "Post-Sales Vertical"—our "Target Picture 2026". This new unit is a commercial growth engine designed to turn campaign execution into a massive competitive advantage.

The best solutions come from bringing together diverse perspectives. Embracing diversity is key to achieving our vision of becoming the Experience Champion. We value inclusion, foster equal opportunity, and welcome you to be part of our team.