Every company exists to serve its customers. Yet understanding them deeply takes effort. UX Research is the discipline that closes that gap: it helps product teams, designers, and decision-makers learn what their customers actually need, where they struggle, and what would make their lives easier. In a world where software is getting easier to build and competition is intensifying, the organizations that listen to their customers most carefully are the ones that pull ahead.

Condens is the tool that makes that process work. We help research and product teams capture insights, organize them, and share them across their organization, so that customer knowledge actually shapes decisions.

Now we're looking for an Account Executive to own our EMEA market — our home base and our strongest region. You'll be stepping into a healthy inbound pipeline with real deal flow, complementing it with your own outbound activity, and owning the full sales cycle from first contact through to signed contract.

Tasks

What you'll do

• Manage and convert a strong inbound pipeline of mid-market and enterprise leads across EMEA
• Build your own outbound motion to complement inbound and open new conversations
• Run the full sales cycle from discovery and demo to negotiation and close
• Represent Condens at industry events and conferences in the UX research community
• Work closely with Marketing and Customer Success to keep improving how prospects experience Condens

Requirements

What we're looking for

• Proven track record in B2B sales, ideally in SaaS
• Fluent in German and English. Both are essential for this role.
• Comfortable handling longer, more complex sales cycles with multiple stakeholders
• A consultative approach to selling. You focus on understanding the customer's situation and being genuinely helpful.
• Organized, reliable, and good at following through
• Genuine curiosity about our product and the problem it solves

Benefits

What we offer

• A product that users love and genuinely makes people's work easier
• A strong inbound pipeline so you can hit the ground running from day one
• An international, diverse, and open-minded team that's easy to enjoy spending time with
• Vivid company culture with joint lunches, summer and winter trips, and plenty of good moments in between
• Beautiful office in the heart of Munich, flexible hours, and a hybrid setup with around 3 days in the office per week
• Wellpass subscription for access to a wide range of sports and fitness activities
• OTE mid-level: €100,000–110,000 per year, with uncapped commission
• OTE senior: €120,000–135,000 per year, with uncapped commission

Ready to apply? Send your CV and a few sentences describing why you think Condens is a good fit for you to the email address provided on the job ad on our website.

The interview process

We keep it straightforward and move quickly. Each step is also an opportunity for you to learn more about us.

• Get to know each other (30 min): A first call with our founder Alex to see if there's a mutual fit.
• Demo simulation & interview (90 min): Show us how you sell. We'll run a simulated demo so you can put your skills into practice.
• Meet the team (90 min): Come into the office, get to know more of the team, and get a feel for the culture and the space.
• Offer: If it's a fit, you'll hear from us quickly.