Paessler builds monitoring software for systems that cannot fail.

Paessler is redefining how modern organizations monitor and manage their IT, OT, and cloud environments. Trusted by hundreds of thousands of users worldwide, our flagship product, PRTG, helps teams see clearly, act faster, and keep their most critical systems running—without complexity.

Some of the world’s largest and most respected organizations rely on Paessler in mission-critical industries including healthcare, manufacturing, energy, and defense-related environments. Our software is used where downtime is not an option and reliability truly matters.

Founded in Germany and operating globally, Paessler combines deep engineering heritage with a relentless focus on simplicity and customer impact. As we expand our reach worldwide with a growing focus on North America we continue to invest in our people, our platform, and our customers.

Today, we’re building the next chapter of our company: modernizing our platform, embracing AI-driven innovation, and expanding our presence in the mid-market and enterprise and expanding globally. Backed by private equity and growing at scale, Paessler is a place where talented people can have real ownership, move fast, and shape products trusted around the world.

As a Channel Account Manager (OT), you will drive the growth of our Operational Technology (OT) solutions through established, defined reseller partners. Your primary mission is to deepen and expand OT-related sales opportunities within the reseller channel by enabling, supporting, and strategically developing our partners’ OT practice.

You will collaborate closely with key resellers—building strong relationships, empowering their sales and technical teams, and ensuring alignment on OT solution strategies to maximize value for end customers in industries such as manufacturing, utilities, and critical infrastructure.

Key Responsibilities

• Manage and grow relationships with a portfolio of existing reseller partners focused on OT markets and solutions
• Identify and drive new OT-specific sales opportunities within partner-managed accounts
• Enable reseller sales and technical teams with OT product training, use case development, and go-to-market initiatives
• Develop and execute joint business plans and pipeline-building activities to grow the reseller’s OT portfolio
• Serve as a trusted OT advisor to partners—helping them identify, scope, and win opportunities for industrial network monitoring, security, IIoT, automation, and related applications
• Support the full sales cycle in conjunction with resellers, including pre-sales consultation, deal structuring, and post-sales support coordination
• Track and report on OT-specific channel pipeline, partner activity, and sales metrics
• Collaborate cross-functionally with internal sales, marketing, product, and support teams to drive partner success
• Stay current on OT industry trends, partner technologies, and ecosystem opportunities to guide and influence partner growth strategies

Requirements

• Bachelor’s degree or equivalent experience (technical or engineering disciplines a plus)
• 3+ years’ experience in channel sales, partner management, or business development—preferably with a focus on OT, industrial automation, infrastructure, or similar
• Established network or experience working with system integrators, VARs, or resellers in the OT space
• Proven track record of driving revenue growth through channel partners, particularly for industrial/OT solutions
• Strong understanding of OT environments, including key technologies and buyer personas (e.g., SCADA, PLCs, industrial networking, security)
• Exceptional relationship-building, communication, and partner enablement skills
• Proficiency with CRM and channel management tools
• Self-motivated, strategic thinker able to manage multiple partner initiatives simultaneously

Preferred

• Familiarity with relevant OT/IIoT vendors and platforms (e.g., PRTG, Siemens, Rockwell, Honeywell, Schneider Electric, etc.)
• Experience running partner enablement programs, including training and marketing campaigns
• Knowledge of OT/security standards and frameworks (such as IEC 62443, NERC CIP)
  

• Many possibilities to further develop your individual skillset
• Innovative and creative work environment with plenty of room for new ideas
• A structured onboarding phase with experienced colleagues
• Flexible and remote working hours
• Paessler is a fast-growing midsized company that has been in the market for 20 years.
• The company is focused on long-term goals and is currently comprised of 350 employees