Role Overview:

The Facilities Operations Manager oversees all aspects of property maintenance for our portfolio of properties, responsible for managing a team of maintenance technicians, ensuring the property’s systems and facilities are in optimal condition, and delivering excellent service to our residents. The Facilities Operations Manager oversees the work of others and therefore must be able to work independently but also within a team, coordinating with other trades and departments as needed.

Key Responsibilities:

Specifically, the Facilities Operations Manager is expected to:

• Supervise and lead the maintenance team in daily operations, repairs, renovations, and preventative maintenance, responding promptly to assignments for resident service requests and emergencies.
• Oversee maintenance tasks, including HVAC, plumbing, electrical, carpentry, appliance repairs, and general building/property upkeep and performance, coordinating and monitoring contractors and vendors for specialized trades as needed.
• Develop and maintain preventative maintenance procedures for all systems, including planning and scheduling repairs and routine inspections, such as unit turnovers and grounds maintenance.
• Proactively inspect existing buildings, equipment, and oversee systems to ensure property functioning, identify issues and develop a plan for resolving them.
• Demonstrate organizational skills and the ability to follow up and close out work orders.
• Keep property maintenance storage organized and ensure supplies are ordered and available as needed.
• Provide input for the development of the building maintenance budget, including maintaining receipts of purchases and inventory records for equipment and supplies.
• Communicate clearly with all property management staff, sub-contractor trades and residents while maintaining a professional demeanor and demonstrating strong oral and written communication skills.
• Ensure compliance with safety regulations and company standards.
• Be available for after-hours services during designated on-call times.
• Other duties as assigned.

Preferred Skills:

• Advanced level of understanding and experience in the following trades: electrical, carpentry, plumbing, HVAC, painting, carpet care, and appliance repair.
• Proven experience in maintenance supervision in multifamily residential.
• Excellent leadership and communication skills.

Requirements:

• Minimum of 5 years’ work experience in a Maintenance position
• Minimum of 3 years’ experience in a management position
• Valid Driver’s Licence and reliable personal transportation
• Be available for after-hours services during designated on-call times.

Company Description

MGMT Residential is a fast-growing and dynamic real estate services company that that specializes in real estate development, property management and brokerage services, providing exclusive rental listings for apartments located in the Philadelphia area. Life at MGMT Residential means being part of a supportive team where your growth is our priority.