A Head Housekeeper will manage all housekeeping operations, ensuring impeccable cleanliness standards in the hotel. He will supervise staff, create schedules, manage inventory/budgets, and conduct inspections to maintain high hygiene and safety standards.

• Team Leadership: Train, mentor, and schedule housekeeping staff while performing performance reviews and ensuring compliance with Health & Safety.
• Operational Management: Oversee daily cleaning of guest rooms, public areas, and private spaces to ensure adherence to quality standards.
• Inventory & Budgeting: Manage supplies, linen, and cleaning equipment inventory, controlling costs, and ordering new stock.
• Inspections & Quality Control: Conduct regular inspections of rooms and common areas to ensure cleanliness and maintenance.
• Guest/Resident Relations: Respond promptly to requests, complaints, and preferences to ensure a high level of customer satisfaction.
• Coordination: Liaise with maintenance, front office, and laundry departments for repairs and room readiness.

• Experience: Previous experience as a supervisor or head housekeeper in hospitality.
• Leadership: Proven ability to lead, motivate, and manage a team.
• Attention to Detail: Exceptional eye for detail regarding cleaning and organization.
• Communication: Strong interpersonal skills to communicate with staff and guests.
• Organizational Skills: Proficiency in scheduling, inventory management, and time management.