Who we are:

tef -dokumentation GmbH offers state-of-the-art software solutions that help companies provide exceptional after-sales support to their customers. Our team of experts is committed to helping businesses streamline their post-sale processes, reduce operational costs, and improve customer satisfaction.

Our goal is to build a strong team with a wide range of expertise. We look for modern, creative solutions to optimize and further develop the after-sales process.

Your responsibilities:

• Leading and motivating a development team of up to 10 employees
• Planning, coordinating, and executing IT projects, including adherence to schedules, budgets, and quality standards
• Responsibility for maintaining and administering our ticketing system
• Reporting to management and coordinating with other departments

Qualifications:

• In-depth knowledge of IT infrastructure and IT operations
• Several years of professional experience in a leadership role is desirable
• Advanced knowledge of Microsoft operating systems and Office products
• Excellent verbal and written communication skills in German and English
• Strong communication skills and enthusiasm for new challenges

We look forward to receiving your compelling application!