IT Expert (m/w/d)

Tasks :

• Seeking an experienced Customer Service professional to support the Commercial stream (SAP SD) of the Lean Digital Core (LDC) program
• This role is supporting the new SAP module and associated processes are validated from a business perspective and meet operational readiness for go-live in January 2026
• Support the coordination and execution of User Acceptance Testing (UAT) activities for the Customer Service (Commercial) function
• Collaborate with global and local stakeholders to define and validate test scenarios, scripts, and acceptance criteria
• Validate SAP system functionality against business requirements, including integration points with SCM and Finance
• Identify, document, and escalate defects or gaps in functionality, and support resolution tracking
• Support / represent Customer Service in daily UAT stand-ups and defect triage meetings.
  

Qualification:

• Strong knowledge and background on SAP and IT // Could be someone who worked several years for and on SAP
• Experienced admin professional; hands-on mindset
• English fluent /native - German nice to have

Requirements:

Start : 18.08.2025

Location : Rotkreuz, Switzerland