Reynolds American is evolving into a global multi-category business. Our purpose is to create A Better Tomorrow™ by Building a Smokeless World.

To achieve our ambition, we are looking for colleagues who are ready to join us on this journey. Tomorrow can’t wait, let’s shape it together!

Your key responsibilities will include:

• Support the IWS Quality Pillar through QIE/CoCoE reviews, DDS meetings, improvement initiatives, and Gemba walks.
• Foster a high ‑ performing culture via employee engagement, coaching, training, and recognition.
• Manage product quality, including sampling/testing, non ‑ conformance, quarantines/rework, complaint investigations, and product release.
• Conduct supplier assessments, support NPI quality data and regulatory submissions, and participate in FDA inspections.
• Uphold EHS standards through observations, compliance monitoring, training, incident reporting, and implementation of safety/environmental programs.

What are we looking for?

• Education & Experience: BS degree preferred; or equivalent experience (2+ years with associate degree, 5+ years with high school); strong background in Quality or related manufacturing fields.
• Technical Expertise: Skilled in sampling, testing, calibration, metrology, validation, problem ‑ solving, RCA, PDCA, CAPA, and Microsoft Office; experience with manufacturing reporting systems, databases, and Pilgrim (plus).
• Quality & Industry Knowledge: Previous QC, sampling, or testing experience; familiarity with tobacco manufacturing processes and food GMP (plus); ability to gain/maintain quality certifications (CQE, CQA, Six Sigma, HACCP).
• Leadership & Soft Skills: Ability to manage others, work independently, make sound risk ‑ based decisions, multitask, and communicate effectively with strong interpersonal skills.
• Other Requirements: Results ‑ oriented, able to prioritize workload, knowledgeable in TPMP regulation (preferred), and maintain regular attendance.

WE ARE REYNOLDS AMERICAN—A member of the BRITISH AMERICAN TOBACCO GROUP

At Reynolds American, we are committed to our Purpose of creating A Better Tomorrow. This is what drives our people and our passion for innovation. See what is possible for you at REYNOLDS AMERICAN.

BELONGING, ACHIEVING, TOGETHER

Collaboration and teamwork underpin everything we do here at Reynolds American. We know that collaborating with colleagues is what makes us stronger and best prepared to meet our business goals.

SALARY AND BENEFITS OVERVIEW

Benefit Information

The following is a general summary of the competitive compensation and benefit plans we offer:

• 401(k) plan that offers opportunity to save on pre- and post-tax basis up to 50 percent of eligible compensation.
• Company matches 100 percent of employee pre-tax/Roth (401k) contributions up to six percent
• Company contributes an additional three percent to 401(k) whether employee participates or not

• Your journey with us is not limited by boundaries; it is propelled by your aspirations. Join us at Reynolds American and become a part of an environment that thrives on internal advancement, where your career progression is not just a statement – it is a reality, we are eager to build together. Seize the opportunity and own your development; your next chapter starts here.
• You will have access to online learning platforms and personalized growth programs to nurture your leadership skills.
• We prioritize continuous improvement within a transformative environment, preparing for ongoing changes.

Our organization offers a level of challenge, responsibility, and creativity for motivated employees who want to grow their careers. We are also committed to valuing different perspectives, experiences, and talents to improve the company's potential for optimally achieving its business objectives!

Reynolds American Inc. and its affiliated companies is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law. Only applicants requiring reasonable accommodation for any part of the application and hiring process should contact us directly via email at wppgeneral@RJRT.com