We inspire our customers worldwide with our innovative products and services and create added value for people and environment. As a traditional medium-sized group of companies with over 300 colleagues at 6 locations in Germany and abroad, we are pushing our international growth and our transformation into a modern, value-oriented and people-oriented company with a flat hierarchy and culture of trust and short decision-making processes.

Tasks

• Telephone and written support for new and existing customers
• Handling customer inquiries as well as preparing and following up on quotations
• Order management: entry, verification, and processing of orders
• Clarification of delivery and payment terms and preparation of order confirmations
• Close cooperation with the field sales team, including coordination of appointments and customer visits
• Support of the sales team with administrative and sales-related activities
• Coordination of projects and internal interfaces
• Maintenance of customer data and documentation in the CRM system

Requirements

• Completed commercial training or a comparable qualification
• Initial professional experience in inside sales or a strong interest in sales
• Strong communication skills, a friendly manner, and enjoyment in working with people
• High level of motivation and commitment, with an independent and well-structured working style
• Confident use of MS Office and ideally experience with CRM systems
• Very good command of German and good English skills for international collaboration
• Team spirit and openness to taking on new tasks

Benefits

• An opportunity to grow within a supportive and innovative team
• A competitive salary, aligned with industry standards
• Career progression opportunities for individuals with ambition and drive
• A challenging yet rewarding role in a globally recognized company

If you are enthusiastic, technically minded, and ready to bring your expertise to a leading dosing pump manufacturer, we would love to hear from you. Join sera Technology AT and be part of a team that values precision,
reliability, and exceptional customer service.