In billions of syringes and in every second car worldwide, Datwyler components make an important contribution to the safety of patients and drivers. The high-tech company focuses on high-quality, system-critical elastomer components and holds leading positions in attractive global markets such as healthcare, mobility, connectivity, general industry and food & beverage. With over 25 production sites on four continents, sales in more than 100 countries and over 8,000 employees, the company, headquartered in Switzerland, generates annual sales of more than CHF 1,000 million.

Our employees are the heart of Datwyler - we treat each other with respect, trust and appreciation. We have strong roots and values that have been well established in our 100-year corporate history. Become part of our great team as a...

Global Customer and Market Intelligence Manager

We offer you the opportunity to implement and expand your innovative ideas in a specialized, future-oriented company. This position enables you to work with our different departments and external partners. An industry-standard salary, a comprehensive onboarding program, diverse and tailor-made training opportunities, a colourful and dedicated team with exciting tasks are just some of the benefits we offer you!

You responsibilities

• Work globally across and with Datwyler’s divisions and functions to define and execute a voice of customer strategy to drive actionable customer and prospect insight generation from indirect, as well as direct, customer engagement and input
• Serve as a Datwyler customer champion, evangelizing and demonstrating the value of capturing and leveraging customer insight across the organization
• Define and execute a market intelligence approach using third party data to generate consistent insight generation for market evaluation and sizing, ad hoc and annual strategic planning
• Define and execute data analytics-driven strategy and use-cases to generate customer and prospect insight from both primary and external data

Our requirements

• University or HES diploma in a relevant field
• Minimum 3-5 years’ experience working with voice of customer generation (direct and data analytics-driven) and market intelligence
• English fluency. German or Mandarin desirable as second language
• Strong listening, negotiation, presentation and analytical skills
• Entrepreneurial, proactive, open to change

Ready to start? Then apply directly via the "Apply now" button! Mr. Marko Colic (Manager Human Resources) and the recruiting team are looking forward to get to know you and are available for further questions by email (marko.colic@datwyler.com) or by phone (+41 41 875 13 50).

Be yourself at Datwyler

We are convinced that people make the difference. At Datwyler, you will experience diversity and a wide range of career opportunities that only an international company can provide. Together, we are increasing our agility, accelerating digitalization and fostering sustainability. For motivated and talented employees, we offer interesting development opportunities with training and assignments in a global environment. With us, you can contribute with all of your creativity and all your ideas.