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Zurich is currently looking for an Auto Claims Team Manager to work out of any of our larger Claims Offices in the United States. If you are ready for a career move, consider working for a well-respected company with a global footprint that offers terrific benefits, flexible work options, work/life balance, and a great culture.

We are looking for a dynamic leader who will lead and direct a team of technical Claims Professionals in low to high-exposure claims in commercial property/casualty lines of business. Coordinates the work activities of the team, and has responsibility for performance, development, and coaching of staff to maximize contributions and drive employee development and operational improvements.

At Zurich North America Claims we acknowledge that work-life balance and flexibility are a priority when it comes to choosing your next career move. Designed with our employees' needs in mind, the ZNA Claims hybrid work model emphasizes flexibility, allowing claims employees to conduct individual work in their preferred location while facilitating in-person connections and collaborative activities when meaningful and valuable. While the model provides a high level of flexibility and autonomy, occasional circumstances requiring in-office attendance should be expected. The candidate selected for this opportunity should be able to report on a hybrid work schedule to one of the following North American Claims offices: Schaumburg, IL; Atlanta, GA; Addison, TX; Omaha, NE.

Basic Qualifications:

• Juris Doctor and 5 or more years of experience in the Claims area
  OR
• Bachelors Degree and 6 or more years of experience in the Claims area
  OR
• High School Diploma or Equivalent and 8 or more years of experience in the Claims
  AND
• Customer service experience
• Experience with Microsoft Office
• Experience collaborating across work groups
• Knowledge of the insurance industry, claims, and the insurance legal and regulatory environment
• Travel 0-20%

Preferred Qualifications:

• Expertise in the Commercial Auto line of business
• Expertise in handling Rental Liability policies
• Experience with leading leaders
• Proven experience in analyzing coverage, liability, and damages for commercial casualty claim
• Experience in oversight in handling and managing bodily injury claims
• Experience with change management tools/methodologies
• People management experience
• Ability to inspire and influence
• Knowledge and skill in claims handling
• Negotiation experience
• Experience in line of business
• Excellent communication skills
• Analytical skills

We offer competitive pay and comprehensive benefits for employees and their families. [Learn more about Total Rewards here .]

Why Zurich?

At Zurich, we value your ideas and experience. We offer growth, inclusion, and a supportive environment—so you can help shape the future of insurance. Zurich North America is a leader in risk management, with over 150 years of expertise and coverage across 25+ industries, including 90% of the Fortune 500®.

Join us for a brighter future—for yourself and our customers.

Zurich in North America does not discriminate based on race, ethnicity, color, religion, national origin, sex, gender expression, gender identity, genetic information, age, disability, protected veteran status, marital status, sexual orientation, pregnancy or other characteristics protected by applicable law. Equal Opportunity Employer disability/vets.

Zurich complies with 18 U.S. Code § 1033.

Please note: Zurich does not accept unsolicited CVs from agencies. Preferred vendors should use our Recruiting Agency Portal.

Location(s): AM - Omaha, AM - Addison, AM - Atlanta, AM - Schaumburg
Remote Working: Hybrid