Jobbeschreibung

Beckman Coulter Life Sciences’ mission is to empower those seeking answers to life’s most important scientific and healthcare questions. With a legacy spanning 80+ years, we have long been a trusted partner to our customers, who are working to

transform science and healthcare with the next groundbreaking discovery. As part of our team of more than 2,900 associates across 130 countries, you’ll help drive our vision of accelerating answers—and our commitment to excellence.

Beckman Coulter Life Sciences is one of 10 Life Sciences companies of Danaher. Together, we accelerate the discovery, development and delivery of solutions that safeguard and improve human health.

Do you want to work in fast-paced environment leading cross-functional teams with a focus on customer success? Do you enjoy managing complex projects and problem-solving to meet customer expectations? Then read on!

We are currently seeking an Implementation Project Manager who will be responsible for leading the implementation process for complex life science instrumentation including successful delivery and installation of products and services.

In this role, you will be responsible for:

• Leading cross-functional teams to ensure on-time delivery of instrumentation and successful installation/training for customers

• Preparing customers for successful implementations and communicating project milestones to customers

• Building productive, proactive relationships by engaging with members across different functions of the organization including Sales, Customer Service, Operations, Logistics, Field Service, and Field Applications to ensure project timelines stay on track

• Prioritizing multiple projects at any given time and establish long-term customer relationships as the main point of contact following product sale

• Identifying customer needs to educate and promote value-added services that support long-term customer success

The required qualifications for the job include:

• Bachelor’s Degree or equivalent in a Business or Health Science discipline

• Proven record of accomplishment with a strong background in Sales Operations or Customer Support

• Experienced in a customer-facing support role

• Experience in networking (e.g. TCP/IP, DNS, troubleshooting), Windows security (Active Directory, Group Policy, access control), and exposure to Laboratory Information Systems (LIS) is desirable

• Familiarity with supporting secure, reliable systems in regulated or operational environments is an advantage

It would be a plus if you also possess previous experience in:

• Currently holds a Project Management Accreditation such as PMP or Prince 2

• Experience in the Life Science industry with Lab Automation instrumentation

• Experience with Microsoft Apps and DBS tools such as PSP, value stream mapping, and process flow charts

• Fluent English language skills are beneficial

For this role, approx. 20% travelling within Europe is required.

Pay Range: 55,000 - 65,000 EUR - depending on level of education and experience.

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

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