Technical Customer Care Manager (m/f/d)) in Stuttgart at Neuffer
Technical Customer Care Manager (m/f/d)) in Stuttgart at Neuffer
fensterversand.com; Neuffer Fenster + Tren GmbH
Internet, IT
- Stuttgart
- Vollzeit
Vor Ort
Technical Customer Care Manager (m/f/d)) in Stuttgart at Neuffer
Über diesen Job
Technical Customer Care Manager (m/f/d)) in Stuttgart at Neuffer
Your responsibilities:
- First, direct contact for French customers and interested parties when buying windows online via fenetre24.com
- Answering inquiries by phone, email and live chat
- Order processing as well as customer support throughout the entire order process
- Handling of questions, returns and complaints
- Communication with external partners, service providers and suppliers
- Close collaboration with the business development and logistics departments
Your profile:
- Businessman/-woman with technical background in the window industry or state-certified wood craftsperson, master glazier or window fitter
- First experience in window construction or window trade required
- Strong communication skills and a high degree of organizational talent
- Reliability, ability to work under pressure and in a team
- Fluent knowledge of French at a native language level
- Very good knowledge of English or German
- Very good MS-Office skills
What we offer:
- an exciting job in an innovative and international working environment
- short decision-making processes, open communication and room for implementing own ideas
- a modern workplace in the city centre of Stuttgart with ideal transport connections
- a variety of team events + internal training and development opportunities
- fresh fruit, smoothies and sponsored lunch 3x a week including TGIF-BBQ on our 300 sqm terrace
- corporate benefits: high-quality special discounts from well-known manufacturers and brands
You want to be part of our dynamic team? Then apply now! More than 90 colleagues are already looking forward to meeting you!
Job-Details
Bewertung von Mitarbeitenden
Gesamtbewertung
Basierend auf 83 BewertungenVorteile für Mitarbeitende
Flexible Arbeitszeiten
Home-Office
Kantine
Restaurant-Tickets
Betriebliche Altersvorsorge
Barrierefreiheit
Gesundheitsmaßnahmen
Betriebsarzt
Training
Parkplatz
Günstige Anbindung
Vorteile für Mitarbeitende
Firmenwagen
Smartphone
Gewinnbeteiligung
Veranstaltungen
Privat das Internet nutzen
Hunde willkommen
Unternehmenskultur
Unternehmenskultur
83 Mitarbeitende haben abgestimmt: Sie bewerten die Unternehmenskultur bei fensterversand.com; Neuffer Fenster + Tren GmbH als ausgeglichen zwischen traditionell und modern.Der Branchen-Durchschnitt tendiert übrigens in Richtung modern