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Customer Service Representative- Train Onsite Work from Home Salary up to $21/hourly

Deloitte LLP

Beratung, Consulting

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Customer Service Representative- Train Onsite Work from Home Salary up to $21/hourly

Über diesen Job

Posted 6 days ago

Job Details

The Fin Solutions Intmd. Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.

Responsibilities:

  • Contributes to the design, roll-out and governance of financial solutions, including:
  • Participates in formulating and setting strategic direction for the process, organization and architecture covering Finance across Citi businesses, products, functions and locations
  • Assists in setting business and information architecture standards for Finance
  • Plays a part in settling and operating necessary forums and frameworks to establish and govern policies and starts for global Finance processes
  • Participates in assessing and incorporating changing business, regulatory and market information needs into finance processes and applications
  • Identifies and resolves problems using autonomous judgment.
  • Implements work flow or process change and redesign, and uses a thorough knowledge of the specific function.
  • Accountable for regular reporting or process administration as "owner".
  • Assists in the management of one or more processes, reports, procedures or products.
  • Performs other duties and functions as assigned.
  • Has the ability to operate with a limited level of direct supervision.
  • Can exercise independence of judgement and autonomy.
  • Acts as SME to senior stakeholders and /or other team members.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

  • 2-5+ years of experience in finance systems implementations
  • Proficient knowledge of how the team interacts with others in accomplishing the goals of the area
  • Has working knowledge of industry practices and standards.
  • Advanced English

Education:

  • Bachelors degree

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Job Family Group:

Finance

Gehalts-Prognose

Unternehmens-Details

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Deloitte LLP

Beratung, Consulting

London, Vereinigtes Königreich

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