Order Processing Officer
Order Processing Officer
Order Processing Officer
Order Processing Officer
Buhler Malaysia Sdn. Bhd.
Maschinenbau, Betriebstechnik
Uzwil
- Art der Beschäftigung: Vollzeit
- Vor Ort
- Zu den Ersten gehören
Order Processing Officer
Über diesen Job
This is where you'll excel
- Execute Spare Part and Service Order Processing for the Southeast Asia region.
- Arrange and coordinate freight deliveries with 3PL partners from vendor to customer via courier, sea freight, air freight, or local trucking.
- Provide customer service support to internal teams and direct customers, addressing inquiries promptly.
- Follow up on account receivable to maintain strong credit performance.
- Manage trade instruments and shipping documents, including D/P, D/A, Letter of Credits, prepayment and credit terms.
- Oversee and manage the return-of-material process.
- Address customer feedback, complaints and requests for service remedies.
- Perform additional duties and responsibilities as business needs evolve.
- Provide efficient and effective Customer Service to internal and external Customers.
- Responsible for Southeast Asia region order processing and shipping arrangement.
- Ensure on-time delivery based on customer request delivery date.
- Maintain strong collaboration with Manufacturing Factory (MLS) or external suppliers
These are the skills you'll need
- Diploma or Degree in Supply Chain or Logistics.
- Minimum 3 years' experience in supply chain or order fulfilment environment.
- Strong PC and software knowledge (MS Word, Excel, PowerPoint, MS Office.
- Knowledge of SAP (SD Module, Stock, Procurement).
- Good knowledge in incoterm and freight management
- Excellent analytical, problem solving and organizational skills
- Proficient in English
These are the benefits you'll enjoy!
Learning platform
Welcome to a world of over 16,000 possibilities for further training!
Flexible working options and hybrid working
We offer flexible working options and a hybrid working model where positions allow. This enables you to balance your professional and private life.
Health and wellbeing offerings
We provide a range of health and wellbeing offerings to support you in feeling your best, both physically and mentally.
Diverse and inclusive workplace
We foster an inclusive culture that values our global diversity. Respect and empathy ensure that everyone feels safe and can perform at their best.
Cross-cultural working environment
The key to our success is our diverse workforce from at least 100 nationalities as well as our inclusive culture.
Family-owned business culture
We have more than 160 years of company history. This means that we are a company that thinks and invests for the long-term - in innovations, our employees and our business success.