Minimum Clearance Required: Top_Secret
Clearance Level Must Be Able to Obtain: TS/SCI
Potential for Remote Work: On-Site

Description

SAIC is hiring an Information Technology Specialist with experience in providing military customers excellent deskside customer service. The position is based in Stuttgart Germany.

Roles & Responsibilities:

• Installing, configuring, and maintaining desktop and laptop PCs, and peripherals on NIPR, SIPR and TS networks

• Configuring, optimizing, fine-tuning, and monitoring operating system software and hardware

• Installing operating system software, patches, and upgrades

• Providing full lifecycle support of the campus infrastructure including network installation, tuning, testing, monitoring, upgrading, patching, break/fix, defense, and management of the campus routing and switching infrastructures, including network hardware

• Removing old equipment and performing data migration to new machines

• Installing, maintaining, and assessing current and future telecommunications systems and equipment

• Supporting messaging services including email, chat, and VTC sessions on behalf of end users to ensure proper operation

• Installing new cable. Terminating and testing new cable. Testing and troubleshooting faulty cable

• Analyzing, troubleshooting, and resolving system hardware, software, and networking issues

• Troubleshooting and resolving LAN/WAN performance, connectivity, and related network problems

• Troubleshooting, analyzing, and isolating the root cause of problems that arise

• Recommending courses of action to return impacted systems to full operational status

• Strong written and verbal communications skills

• Ability to work in a very fast-paced environment

• Communicating both orally and in writing, with staff at all levels internally, with oversight agencies, with the private sector and with senior government executives

Qualifications

Required Qualifications:

• Bachelor's degree with 2 years of experience or 6 years of in lieu of degree

• Must meet DOD 8570 / 8140 Compliance (Security+ or Higher)

• CCNA Certification

• Active Top Secret clearance with ability to obtain a TS/SCI upon hire

• US citizenship

• Familiarity with COCOM operations

Desired Qualiications:

• CompTIA A+

• CompTIA Network+

• CCNA

• BMC Remedy and Service Now Experience

Please apply through the internal career site here >